Management Couple

SUMMARY:
Our client is seeking a dedicated and energetic Management Couple to oversee and elevate the operations of their stunning self-catering villa. This role requires a dynamic partnership to handle both guest services and property management, ensuring a top-notch experience for all visitors.

POSITION INFO:
Duties & Responsibilities:
Her Responsibilities:

• Coordinate guest reservations, check-ins, and check-outs.
• Create a welcoming environment and ensure high guest satisfaction.
• Address guest concerns and handle special requests and arrangements.
• Supervise and manage villa staff, including creating schedules and monitoring performance.
• Oversee financial transactions and ensure accurate financial records.
• Conduct site inspections and host agents.
• Manage administrative duties, including financial data and inventory.
• Oversee ongoing projects, ensuring smooth execution.

• Host guests and ensure their needs are met.
• Maintain and upkeep gardens and property.
• Perform maintenance tasks as required.
• Oversee and manage various projects, ensuring timely completion.
• Handle administrative tasks related to property management.

• Hospitality Management Diploma or equivalent.
• Ability to work as a team, demonstrating leadership and a proactive approach.
• A passion for hospitality and commitment to delivering excellent guest experiences.

• Minimum of 3 years in hospitality, preferably in 4 or 5-star establishments.
• Strong leadership and team management skills.
• Experience in villa operations, including front desk, kitchen, and housekeeping.
• Proficiency in Outlook, Excel, and Word; experience with Evivo Booking platform is a plus.
• Strong organizational skills and attention to detail.
• Experience in financial management, marketing, and social media.
• Ability to work flexible hours and under pressure.

• Valid Driver’s License.
• Experience in villa maintenance and property upkeep.
• Ability to operate independently and handle various tasks.