Loyalty and Payments Manager

SUMMARY:
Join the Retail Marketing Leadership team of a fuel refinery giant as a Loyalty and Payments Manager.

POSITION INFO:
Responsibilities includes resetting the loyalty and payments landscape for the retail business across the full network, through developing the loyalty and payments strategy, as well as design and execution of the brand loyalty “go to market” strategy and measuring effectiveness.


Knowledge and skills requirements:

• Strategy development and execution on loyalty and payments for Retail business
• Strong commercial acumen (RAS Model, Business Case development etc.)
• Research on customers, marketing, loyalty, payments, and ability to translate key outcomes and findings that shape the business’s strategy.
• Mastery understanding and knowledge of loyalty model, industry deal terms, competitor programs and creatively solve for complex situations to achieve objectives while mitigating risk.
• Executive, Senior and middle management integration across business and functions such as retail, legal, technical, PMO, etc., to ensure business objectives are met.
• Mastery knowledge of payment systems and deep understanding and experience in deployment of such systems
• Translate system capabilities to customers into value propositions to the market.
• System integration i.e. payments, loyalty, CRM, partners etc.

• Degree in Marketing or Business Management
• Post graduate qualification/s will be advantageous.
• Minimum 10 years in Experience across Loyalty, Payments, Retail Marketing, CRM, Digital