Liquor Store Manager

SUMMARY:
A proudly South African, local supermarket chain that provides customers with affordable groceries that are of a high quality.

POSITION INFO:
PRIMARY RESPONSIBILITIES:
Store Targets and Profitability
Responsible to meet store targets.
Maintain the store expenses within budget.
Overall management of shrinkage within the store.
Motivation of staff to buy in the success of the store.

Stock Management
Oversee stock control - monitoring stock levels and purchases.
Oversee and participate in category stock counts as required - investigate variances.
Stock to be received and GRV ed as per procedure ensuring transfers, claims and invoices are captured correctly.
Oversee the receiving function ensuring accurate stock in the right quantities received, returns done timeously

Front End Function
Manage the Front-End Function.
Control and check floats
Ensuring cash up procedure is done correctly, and money dropped as per procedure.

Staff Control
Oversee the staff component of the store.
Involvement in the recruitment, training, orientation, appraisal, and supervision of the staff component.
Do monthly scheduling of staff to optimize staff, limiting the use of outsourced staff and payment of overtime.
Staff uniforms - ensuring staff is always dressed neatly and correctly.
Ensure compliance with store policies, procedures, and rules.
Guide and motivate staff towards maximum performance - planning, time management and productivity of staff.

Security, Health And Safety
Responsible for the safety of the store, staff, and customers.

Customer Experience
Responsible for customer satisfaction within the store and the implantation and adherence to the customer service programme.

Hygiene And House Keeping
Overall management, control and implementation of the store hygiene and legal requirements.

Promotions
Assisting in the promotional activities of the store, preparing and implementation of promotional material and events.

Administration
Perform all administrative functions related to this position
Store control of documentation - maintaining a neat and accurate document system.

Communication
Communicate productivity, staffing or training issues, system improvement needs, and other relevant information to Senior Management in a timely, thorough, and professional way.


QUALIFICATIONS AND EXPERIENCE:
Grade 12
Related qualification will be beneficial.
5 – 7 years' managerial experience within retail environment.

SKILLS REQUIRED
Honest and trustworthy
Customer service orientated and a willingness to deal with people every day.
Ability to create teamwork environment.
Attention to detail throughout the store
Ability to identify and solve problems
Take initiative
Communication skills to train staff members and communicate problem areas
Accurate with figures
Interpersonal skills
Attention to detail - Accurate
Commitment to delivery and quality
Good people management skills
Must be able delegate effectively
Be able to operate independently and as part of a team
Good administration skills

BENEFITS
Cost to Company (CTC): R18,000 PM
Provident Fund

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