Learning and Development Manager

SUMMARY:
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POSITION INFO:

Job Advertisement: Learning and Development (L&D) Manager

Are you a dynamic leader with a passion for fostering talent and driving organizational growth through learning and development? Join our team as an L&D Manager and lead the development and implementation of a comprehensive training academy to enhance operational and leadership skills within our organization.

Key Responsibilities:

• Training Academy Development: Lead the creation and implementation of a comprehensive training academy focused on operational and leadership training.
• Needs Assessment: Identify and assess the training needs of the company to ensure alignment with strategic goals.
• Curriculum Development: Develop and oversee training programs, ensuring they meet organizational needs and are delivered effectively.
• Effectiveness Measurement: Measure the effectiveness of training programs and continuously improve them to meet the company’s skills development goals.

Key Performance Areas:

1. Financial KPI:

   • Meet ROI and ROE targets as set out in the annual budget.
   • Control training spend through cost-effective methods and negotiate with vendors for optimal learning programs.

2. Internal Customer KPI:

   • Foster strong relationships with management and employees, driving a culture of continuous learning and retention of talent.

3. External Customer KPI:

   • Manage relationships with vendors, ensuring contract delivery and alignment with company needs.

4. Operational KPI:

   • Drive learning strategies, support skills development and retention through excellent service delivery.
   • Conduct training needs analysis, develop and deliver training programs, and maintain accurate training records.

5. Learn and Grow KPI:

   • Promote personal mastery and team learning to meet organizational goals.
   • Stay updated with the latest trends in learning and technology.

Qualifications:

• Bachelor’s degree in education, human resources, or a related field.
• Occupational Directed Education Training (ODET) and Development Practices Certificate (DPC) advantageous.
• Minimum of 3-5 years of experience in a similar role as a trainer, instructional designer, or Learning and Development Manager.
• Accredited assessor/moderator preferable.
• Excellent communication and interpersonal skills.
• Knowledge of Learning Management Systems (LMS) and eLearning platforms.
• Advanced proficiency in MS Office (especially PowerPoint).
• Understanding of QMS and accreditation processes highly desirable.

Competencies:

• Deep knowledge of the L&D environment, including QTCO/SETA.
• Sound understanding of regulatory policies and procedures.
• Familiarity with the TNA process and excellent soft skills knowledge.
• Strong facilitation, presentation, and critical thinking skills.
• Technical and leadership skills.
• Proficiency in ADDIE (Analysis, Design, Development, Implementation, Evaluation) methodology.
• Excellent communication, change management, and planning skills.

Attitude and Behavioral Requirements:

• Self-starter with proactive approach.
• Integrity and ethical conduct.
• Lifelong learner and motivator.
• Task-oriented with a learning mindset.

Job Tools and Support:

• Central storage (e.g., SharePoint), training laptops, earphones, and training facility.
• LMS and eLibrary resources.
• Support from Board of Directors, HR Department, Senior Managers, Marketing Department, IT department, and L&D team.

Requirements

1. Minimum of 5 years job related experience as Trainer
2. Matric
3. Registered facilitator (assessor and moderator would be Advantageous)
4. Industry level certification or qualification.
5. Video editing or animation related content development would be distinct advantage.
6. Basic understanding of BBBEE Training targets
7. Experience in working with SETAs and compilation of WSP, ATR and funding application.