Learning & Development Administrator

SUMMARY:
Provide a Learning and Development administrative function which supports the Learning & Development Specialist. Perform project related learning & development functions as and when required.

POSITION INFO:
Key Accountabilities / Principal Responsibilities
EDUCATION AND TRAINING FUNCTIONS
Interacts and represents the Organisation on aspects related to Education, Training and Development, by:
Supporting the Learning & Development Specialist administratively in discussions and meetings related to the skills development of employees & learners involving the Sector Education and Training Authority (SETA) and/ or Business Units of the Organisation.
Capturing qualitative and quantitative information on the status of skills development initiatives, strengths and weaknesses of current interventions, opportunities available and recommendations to support improvement.
Evaluating and commenting on concepts and approaches with a view to aligning broader strategies to current functional requirements.
Ensure skills audit questionnaires are completed by all staff as directed by line manager.
Ensure all NLRD’s are captured timeously on SETA’s LMS and report provided to line manager.
Assist the Learning & Development Specialist with WSP / ATR to the relevant SETA.

LEARNERSHIPS
Provide an administrative support functions and co-ordinate all aspects relating to any Learnerships that the company runs by:
Co-ordinate the relevant service providers (in-house or external) via their various agreements
Assessing the Organisation’s training and development needs
Attending any SETA or other bodies sessions regarding Learnerships
Monitoring the Learner retention rate over the entire Learnerships period
Reporting on the Learnerships progress weekly
Ensure that Learnerships are administered and implemented effectively

TRAINING CO-ORDINATION
Co-ordinates training courses based on relevant topics and functionalities by:
Scheduling and confirming training and circulating dates, times and other related information to members.
Preparation of course material to learners & Facilitators
Capturing time & attendance of learners, monitoring absenteeism behaviours and report to line manager
Preparing training room for events

ADMINISTRATION FUNCTIONS
CORRESPONDANCE, REPORTS AND RECORDKEEPING
Performs tasks/ activities associated with the administrative and reporting requirements of the functionality by:
Compiling and updating statistical information with respect to training completed, attendance levels and targets achieved.
Checking and verifying payment invoices of external provides prior to forwarding for processing.
Updating registers detailing assets (monitors, projectors, etc.) and submitting adjustments/ changes or information on new acquisitions to the relevant Business Unit for inclusion into the consolidated Assets Register.
Maintaining the training information recordkeeping system, updating files with current correspondence and data and/ or accessing information to support query resolution or provide details of interventions planned and completed in the region.
In order to ensure reports, correspondence and documentation and/ or information is recorded, processed and maintained in accordance with laid down administrative procedures.

Qualifications
A tertiary qualification related to the function, i.e. HR/Training Diploma/Degree or equivalent
Good understanding of all the appropriate requirements related to the Skills Development Industry
Min 2-3 year experience as an Education, Training and Development

Skills and knowledge
Working knowledge and experience of the relevant legislation and programmes within the SA Skills Development sphere
Advanced Computer Literacy in MS Excel, Word, Internet, Microsoft Outlook and Learning Management Systems
People and communication skills (written and oral)
Sound ability in problem solving
High levels of integrity and ethical standards and be a team player with a pleasant disposition who enjoys multidisciplinary interactions
The ability to use initiative
Able to deal with people on all levels
Relationship management
Learning and adaptability

KEY RELATIONSHIPS
All Management
All Staff
Training Authorities/ Skills Development Functions and Services
Learners & Facilitators
External Service Providers

Key result areas
Understand role of reporting to the business and client
Understand role of managing staff to closely ensure output is aligned with business requirements
Understand interworking with various teams to ensure client financial compliances
Understanding that feedback and communication is critical to success

Additional Responsibilities and Skills
The employee acknowledges that all duties performed will reflect on the client and will thus act in a professional manner at all times, as FMS is a service provider, all necessary steps need to be taken to ensure that the service has been delivered according to client requirements, and to prescribed service levels.

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