Lead Solution Analyst

SUMMARY:

An esteemed banking institution is actively seeking an experienced and skilled LEAD SOLUTION ANALYST to join their project team. You will be Responsible for overseeing the analysis, design, and implementation of business solutions to meet organizational needs. This role involves collaborating with stakeholders to gather requirements, conducting thorough assessments of business processes, and defining system specifications.

POSITION INFO:

JOB DESCRIPTION:

Job Title: Lead Solution Analyst
Employment Type: 6 months Contract
Work Location: Johannesburg, Sandton


JOB CONTEXT:

Are you ready to take on an exciting challenge that impacts the international banking community? As a Lead Solution Analyst, you will lead the analysis, design, and implementation of technology solutions that align with business objectives and improve operational efficiency. You will oversee a team of analysts, collaborate with stakeholders, and ensure that business needs are translated into effective technical solutions. You will manage the full solution lifecycle, from conception to deployment and post-implementation support, ensuring that solutions are scalable, sustainable, and of high quality.


DUTIES AND RESPONSIBILITIES:

Analysis (including Business Case):

• Proactively build relationships, apply analytical techniques to elicit and validate business (product & service) needs ahead of demand.
• Implement routines to get to know / become an expert in various business processes (e.g. spend time in business & with users).
• Translate elicited needs and knowledge acquired into user story format that is immediately usable for DevOps teams (right languaging, format for building & testing).
• Prepare and prioritise the backlog of requirements for the user stories linked to the proposed solutions.
• Work collaboratively with Tribe Leads (Technical Product / Service Owners) to build a roadmap & vision for the products and services (including detailed analysis requirements & solution scope).
• Define measures of success & key outcomes for various solutions / changes including detailed acceptance criteria for all features.
• Define testing requirements (pass or fail test cases)
• Support the development of detailed business cases (including defining solution characteristics, effort estimations etc.).

• Translate business requirements into detailed systems requirements. Detailed system requirements must include all capabilities, interfaces and functionalities within and across technologies.
• Build detailed user stories to be leveraged for system requirements design (modular).
• Leverage business analysis & modeling tools and apply notation standards such as UML/BPMN to diagrammatically/visually document: business requirements, business processes, system processes & integration.
• Facilitate processes to ensure integrated requirements are socialized, understood & approved across the broad range of stakeholders to be impacted (this includes various processes e.g. risk / governance forums, change council, scrum meetings / DevOps team capability building, solution design sessions etc.).
• Understand & leverage knowledge on the organisations technical landscape, environment and broader architecture to define integration points across tech stacks for various requirements.

• Work collaboratively with project / program teams, squads, scrum masters and engineers to define backlog, release & DevOps / project planning implications of the requirements development & roadmap (what should happen when).
• Continuously improve system requirements mapping (e.g. leverage input from questions asked etc. to consistently improve the quality of the requirements analysis for easier interpretation by the development teams).
• Work as part of the embedded DevOps team throughout the design process to review solution design (features and functionality).
• Facilitate resolution during development & testing phases for any change requirements.

• Define the manual testing strategy & test cases for various solutions (where it makes sense to do so).
• Define & validate quality & testing parameters (+/-) & plans for the solution (socialize & translate these to automation testing teams).
• Develop manual testing frameworks and patterns for the solution.
• Lead the manual testing process for various solutions (e.g. execute test cases, analyse results).
• Provide real time feedback to the DevOps teams on change requirements identified throughout the testing process.
• Review & monitor system stability, resilience etc. throughout the testing process (e.g. integration) & in production.
• Define & monitor overall backlog planning for effective solution delivery.
• Provide Developer & User support during user acceptance testing.

• Provide coaching & mentoring across the DevOps team as well as to developing analysts across the estate.
• Conduct peer reviews & problem solving within and across the broader team.

• 6-8 years business & systems analysis experience.
• 6-8 years’ Experience in working with multidisciplinary teams.
• 6-8 years coaching & mentoring experience.

• Degree or Diploma in computer science, commerce or business administration.

• Information Systems Analyst certification from Institute for the Certification of Computing Professionals (beneficial).
• Expertise in Systems Design & Integration Testing Certification (beneficial).

• Solid troubleshooting skills.
• Experience in Agile Methodology & working embedded within an Agile team / teams.
• Information Systems Analyst certification from Institute for the Certification of Computing Professionals, expert level.
• Banking domain experience, preferred.
• Expertise in Systems Design & Integration.

• Compensation will be determined based on qualifications, applicable banking experience, and previous earnings.