Lead CRM

SUMMARY:
Brief Description of the Lead CRM Role

Join our team as a Lead CRM and drive the strategic implementation and optimization of our CRM system. Enhance customer engagement, boost sales effectiveness, and streamline business processes. Lead CRM projects, train users, and collaborate with cross-functional teams to deliver impactful CRM solutions. If you have a passion for data-driven decision-making, strong analytical skills, and a proven track record in CRM management, we want to hear from you!

POSITION INFO:
What You'll Do:
- Develop and execute innovative CRM strategies to boost customer acquisition, retention, and satisfaction.
- Lead the implementation and customization of CRM solutions to optimize performance and data quality.
- Conduct engaging training sessions and workshops to maximize user adoption and productivity.
- Collaborate with cross-functional teams to align CRM initiatives with business goals.
- Utilize CRM data for insightful analytics and data-driven decision-making.
- Integrate CRM with other business systems and implement workflow automation.

What We’re Looking For:
- Bachelor’s degree in IT, Computer Science, Data Science, Business Administration, or a related field (Master’s degree or relevant certifications preferred).
- 5+ years of experience in CRM administration, implementation, or management roles.
- Expertise in CRM systems like Salesforce, Microsoft Dynamics, or HubSpot.
- Strong analytical and project management skills.
- Excellent communication and leadership abilities.
- Certifications in CRM platforms (e.g., Salesforce Administrator) are a plus.

Why Join Us?
- Be a part of a forward-thinking team dedicated to innovation and continuous improvement.
- Work in a collaborative environment where your ideas and contributions are valued.
- Enjoy opportunities for professional growth and development.

If you’re ready to make a significant impact and drive customer-centric strategies, apply now and join our team as a Lead CRM!

NB! This job is now closed. You can apply for other jobs by uploading your CV.