Key Accounts Manager

SUMMARY:
Key Accounts Manager – R60k/month – JHB (Bedfordview) – Perm – Start asap – Open to all

POSITION INFO:

Are you looking for a new and exciting challenge? Do you have a vast amount of General Merchandiser and Houseware experience….!

Our client in JHB is looking for a Key Accounts Manager to join their team. You will be responsible for managing and nurturing relationships with the company''''s most significant clients which include large retailers such as Pick n Pay / Makro / Game and Spar. The role is vital to maintaining and expanding the company''''s relationships with clients, ensuring consistent revenue, and delivering top-tier customer service.

Duties and responsibilities include but are not limited to:

Client Relationship Management:

• Develop and maintain long-term relationships with key accounts (retailers, distributors,).
• Act as the primary point of contact between the company and its key clients.
• Understand clients'''' needs and preferences to better align product offerings and services.
• Regularly visit clients or hold virtual meetings to review performance, resolve issues, and ensure satisfaction.

Sales & Revenue Growth:

• Drive sales for key accounts through targeted strategies and by identifying growth opportunities.
• Set and achieve sales targets, ensuring alignment with broader company goals.
• Collaborate with the sales team and marketing departments to promote products and secure larger orders or long-term contracts.

Product Knowledge & Presentation:

• Maintain deep knowledge of the houseware’s products offered, including features, benefits, and competitive advantages.
• Provide clients with product training or updates on new items.
• Help clients with product selection to ensure they meet their customers’ needs.

Negotiation & Contract Management:

• Negotiate terms of sales agreements, contracts, and pricing with key clients.
• Ensure that terms are adhered to and resolve any disputes that arise regarding contracts or payments.
• Manage promotional offers, discounts, and pricing strategies for key accounts.

Market Intelligence:

• Stay updated on industry trends, competitors, and market demands in the housewares sector.
• Monitor competitors'''' product offerings and pricing to remain competitive.
• Identify new opportunities or markets for expansion.

Problem Solving & Conflict Resolution:

• Address any concerns or issues from key accounts regarding product quality, delivery, or customer service.
• Coordinate with other departments like logistics, production, and customer service to solve problems quickly and effectively.

Reporting & Analytics:

• Track and report on the performance of key accounts, including sales, inventory levels, and client feedback.
• Provide regular reports to senior management, highlighting key wins, challenges, and opportunities for growth.

Minimum requirements:

• Matric
• Bachelor''''s degree in business, marketing, or a related field
• 5+ Experience in account management, sales, or retail management within the housewares industry – NON NEGOTIABLE

• Sales Experience: A background in sales or account management, preferably in the housewares, consumer goods, or retail sectors.
• Negotiation Skills: Ability to negotiate favourable terms and resolve conflicts in a professional manner.
• Communication: Strong verbal and written communication skills for interacting with clients, internal teams, and executives.
• Analytical Skills: Ability to analyse sales data, identify trends, and provide actionable insights.
• Industry Knowledge: Understanding of housewares products, market trends, and customer preferences.
• Project Management: Strong organizational skills to handle multiple accounts and projects simultaneously.

If you meet all the minimum requirements and would like to apply, please email your updated CV in WORD format along with a copy of your ID, drivers license, matric certificate, qualifications, reference letters or contactable referees and a profile picture of yourself to

PLEASE NOTE: FOOD/BEVERAGE EXPERIENCE WILL NOT BE CONSIDERED FOR THIS VACANCY