Key Account Manager

SUMMARY:
Our client – a leading global retail brand in their category, are looking for a full-time professional Key Account Manager to join their team.

POSITION INFO:

KEY ACCOUNT MANAGER (KAM) | CAPE TOWN

Our client – a leading global retail brand in their category, are looking for a full-time professional Key Account Manager to join their team.

POSITION SUMMARY:

An exciting new role has been created for an experienced Key Account Manager (KAM) to be part of our client’s team and lead the set up and penetration of our Clients Brands in game changer key accounts. Key responsibilities include develop and oversee the brands retail sales and ship to trade targets, implement an excellent user experience and customer journey in bricks, mortar and online and to manage end to end relationship and performance for allocated key account partners.

YOUR ‘DAY TO DAY’

• An expert on the retailers’ account by building a formidable relationship to drive agreed business growth and turnover
• Scope out opportunities for growth and key initiatives to leverage category growth and market share within key accounts
• Innovate and activate key launches, campaigns and collaborations with marketing for impactful brand presence leading to business
• Ensure right presence on brands across top sku’s to ensure discoverability, build customer experience through forward share and online brand pages
• Support scoping future partners in terms of development potential, profitability, sales revenues and develop and implement the necessary plans of action
• Build a sustainable relationship with existing accounts. Answering day to day client enquiries in a timely and professional manner
• Analyse the results of the sales in depth to jointly develop new ways to optimize the performance of the accounts
• Gather cross-functional inputs, in order to determine company-wide opportunity values.
• Support the development of omni-channel strategies

KEY RESPONSIBILITIES:

Responsibilities vary but may include a combination of:

• Business delivery of turnover and market share as agreed.
• Onsite presence for top SKUs - availability and right presence.
• Innovate and animate key launches through marketing.
• Retailer media negotiation and implementation.

KEY COMPETENCIES:

• Degree or Diploma
• 5+ years solid sales and business development experience with a minimum of 3 years in key account management of major retailers. Colour cosmetic experience and Ecommerce experience would be an advantage. (Marketing experience may be considered)
• Good inter-personal skills to build a solid relationship with the retail buyers and planners and other stakeholders
• Knowledge of Colour cosmetic, Colour cosmetic marketing specifically would be preferred.
• Strategic thinking, creativity and innovative
• Strong business and financial acumen. Has successfully delivered on KPIs, especially top and bottom-line business results
• Analytical skills with strong experience interpreting test results and drawing conclusions
• Proactive, flexible and adaptable to rapid change
• Hands-on mentality, not afraid to tackle administrative tasks in order to develop accounts
• Strong eye for detail
• Willingness to learn Able to lead self and others, with strong interpersonal skills, EQ, coaching and teamwork abilities
• Manages stress and can work on multiple complex projects simultaneously
• Ability to work independently and employs sound judgement in decision making
• Full proficiency in English language. Confident in both written and spoken communication with the ability to present and influence at all levels
• Proficient in MS Office Suite with advanced Excel skills (formulas and pivot tables)
• Good negotiation skills

TRAVEL:

• Up to 10%

BENEFITS:

• Market related