Jr Business Analyst

SUMMARY:
Are you ready to dive into an exciting role where your analytical skills will shine? We're on the lookout for a dynamic Production Support Analyst who blends the precision of a detail-oriented thinker with the creativity of a business analyst and testing guru! In this role, you’ll be the guardian of our product quality and reliability, ensuring our offerings hit the mark every time. But that’s not all! You’ll also get to roll up your sleeves and engage in production and business analysis, driving process improvements and shaping strategic decisions that impact our success. If you're passionate about making a difference and love solving puzzles, this is the perfect opportunity for you! Join us and let’s create something amazing together!

POSITION INFO:

JOB DESCRIPTION:


Job Title: Junior Business Analyst
Employment Type: 12 months Contract, Onsite
Work Location: Johannesburg, Sandton


JOB CONTEXT:

We are looking for a talented individual to join our team as a Jr Business Analyst, If you are passionate about quality assurance, production support, and business analysis, and thrive in a dynamic and collaborative environment, we encourage you to apply for this exciting opportunity. Join us in driving excellence and innovation in our products and processes.

DUTIES AND RESPONSIBILITIES:

Production Responsibilities:

• Production Support: Provide technical support for production environments. Troubleshoot and resolve production issues in a timely manner.
• Deployment Management: Coordinate and manage product deployments and releases, ensuring minimal disruption to production services.
• System Monitoring: Monitor production systems for performance, availability, and security. Implement proactive measures to prevent potential issues.
• Incident Response: Act as the first point of contact for production incidents. Implement incident response protocols and ensure effective communication with stakeholders.
• Documentation: Maintain thorough documentation of production processes, configurations, and incident reports.

• Requirement Gathering: Collaborate with stakeholders to gather and document detailed business requirements and specifications.
• Process Analysis: Analyze existing business processes and identify opportunities for improvements and efficiency gains.
• Solution Design: Work with cross-functional teams to design and implement effective solutions that meet business needs.
• Stakeholder Communication: Facilitate communication between technical and non-technical stakeholders, ensuring clear understanding and alignment.
• Reporting and Analytics: Develop and deliver reports and dashboards to provide insights into business performance and project progress.

• Test Planning and Execution: Develop comprehensive test plans, test cases, and test scripts. Execute manual and automated tests to ensure product quality and performance.
• Bug Identification and Management: Identify, document, and track defects and inconsistencies. Work closely with the development team to resolve issues promptly.
• Regression Testing: Conduct regression testing to ensure that new features and enhancements do not adversely affect existing functionalities.
• Performance and Load Testing: Perform performance and load testing to validate product scalability and reliability under different conditions.
• Quality Metrics: Define and track quality metrics to measure the effectiveness of QA processes and identify areas for improvement.
• Compliance and Standards: Ensure that products meet industry standards, regulatory requirements, and company policies.
  
  

• 1-3 years’ experience with Data & Analytics.
• 1-3 years’ Strong knowledge and experience in Agile and Scrum frameworks.
• 1-3 years’ experience with AzureDevops, AWS suite, QuickSight and other relevant technologies.
• 1+ year Global Markets experience.
• 1-3 years Testing experience.

• Experience in Data & Analytics is highly desirable.
• Strong knowledge and experience in Agile and Scrum frameworks.
• Familiarity with tools such as AzureDevops, AWS suite, QuickSight and other relevant technologies.

• Data & Analytics.
• Agile and Scrum frameworks.
• AzureDevops.
• AWS suite.
• QuickSight.
• Global Markets experience.

• Compensation will be determined based on qualifications, applicable banking experience, and previous earnings.