JDE Business Analyst

Recruiter:

Objective Personnel

Job Ref:

BOK004868/LA

Date posted:

Thursday, January 30, 2025

Location:

Johannesburg, South Africa

Salary:

850000 Annually

SUMMARY:
JDE Business Anlayist

POSITION INFO:
Qualification

Tertiary qualification in BSc Computer Science, Statistics or Informatics

Requirements

5 Years advanced ERP support or better applications support, fault finding and diagnostics.
JDE relevant commercial and operations experience will be a distinct advantage.
Proficient in the use of Qlik sense, Power BI and Microsoft Office Suite.

Duties

Business Analysis
Identify nonalignment between the business process and system setup and communicate the discrepancy to the BA team
Specification and testing of JDE processes and reports and changes to meet original customer requirements
Testing of ESU’s and Enhancements to meet original customer requirements
Application fine tuning and process refinement to customer satisfaction
Validate business processes on CaseWise software when required
Customer Service/Support
Fulfil service requests for both internal and external users for JDE as per Helpdesk prioritisation
Identification and resolution of system errors with Oracle (when required) within projected timeframe
Coordinate JDE support with external consultants (when required) as per Helpdesk requirements
Support project team with expertise, testing and solution validation as requested
Coordinate new developments with developers as per the agreed go live target set
BI Platform Administration and Maintenance
Provide BI application service desk support
Coordinate and manage support from application vendors
Manage user access to BI platforms
Coordinate and support BI application maintenance activities
Promote the use and adoption of BI applications (Evangelise) with internal customers
Training
Administer and maintain user security for JDE
Assist with monitoring scheduled task and resolving failures when needed
Assist with monitoring general system health and take appropriate action when needed

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