SUMMARY:
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POSITION INFO:
Position: International Sales Consultant
Location: Fourways, Johannesburg
Salary: Market-Related
Roles and Responsibilities:
- Meet sales objectives and support international managers in achieving and exceeding sales budgets.
- Visit high-profile customers.
- Develop new business and identify sales.
- Manage costs against the approved budget.
- Maintain good communications with customers, employees, and International fabric brands.
- Maintain good communication and relationship with all International clients
- Issues and queries dealt with promptly and courteously
- Regular feedback on queries and delivery dates provided
- Backorder lists managed
- Operational problems facilitated and flagged as required
- Complaints managed and flagged as required
- Customer expectations met
- Feedback on special orders was collected and Manager informed
- Budget set in collaboration with Internationals Manager
- Expenditure aligns with the budget
- Weekly reports submitted (sales, market, and competitor activity)
- Cost control measures put in place and adhered to
- Excellent customer service is delivered by all staff in the region
- Support Sales consultants and showrooms in all matters related to Internationals
- Team members receive regular brand/product communication and updates
- Weekly sales meetings attended
- Showroom and Sales consultants coached to increase skills and knowledge (accompanied on sales calls)
- Act as a brand ambassador for all international fabric houses
Requirements and skills
- A National Senior Certificate or Diploma in the related field is an advantage.
- 5 years of sales experience – wholesale of luxury goods / interior decor environment preferred
- Exposure to textiles/fabric sales environment is an advantage.
- Skills in Sales, New business development, Customer service, Product Knowledge, Negotiating skills, Presentation Skills, Market Research, Campaign Implementation, Branding, Public Relations & Publicity, and Report Writing.
- Valid driver’s License and reliable own vehicle.
- Languages; Fluent in English and one other SA language (area dependent)
