Integrations Product Owner

SUMMARY:
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POSITION INFO:

Requirements:

• Proven experience as a Product Owner or Product Manager for at least 2 years, particularly in integration projects and API-driven platforms
• Strong experience interacting with both customers and developers, acting as the bridge between business needs and technical execution
• Proven track record of managing integrations with third-party IT teams, vendors, and offshore development teams
• Deep understanding of APIs, system interoperability, and integration architectural patterns
• Hands-on project management experience, including scoping, resource planning, and risk mitigation
• Experience managing change within an organization, ensuring smooth rollouts and minimal disruption
• Proven ability to prioritize and manage multiple projects, balancing short-term needs with long-term strategic goals
• Excellent communication and stakeholder management skills, with the ability to engage with both technical and non-technical audiences
• Strong analytical and problem-solving skills, with a structured approach to breaking down complex problems
• Familiarity with Agile/Scrum methodologies and experience working with product development team

Nice to Have (Bonus Skills):

• Experience working in SaaS, AI, or data-driven platforms
• Prior experience with CRM, telephony, or enterprise system integrations
• Familiarity with API gateways, event-driven architectures, and middleware solutions
• Experience with cloud-based integration services, AWS

Responsibilities:

• Liaise with customers and their IT teams to understand integration requirements, manage expectations, and ensure smooth implementation
• Own and manage the integrations roadmap, prioritizing and delivering features that bring the most value to customers and the business
• Lead integration projects from planning to execution, working with cross-functional teams to ensure smooth delivery
• Ensure engineers maintain robust API and integration architecture while aligning with security best practices and test strategies for APIs and data exchanges