Import Manager - Isando Area

SUMMARY:
Large Freight Forwarding & Transport Company in need of an Experienced Import Manager with Extensive Experience with Air/Sea & Road Freight

POSITION INFO:

Operational Expertise in all aspects of the import process (Air/Sea and Road) and being able to create a roadmap towards continuous improvement

Customer Satisfaction

• Ensure that all customers are updated, every working day and on every shipment (status reports)
• Ensure that operational errors are immediately addressed and rectified.

Operational

• Supervise and oversee all of subordinate’s work – all documents uploaded to E-Docs
• Operating System efficiencies: Ensure that all data is correctly entered into the operating system identify any operating system functions that will streamline the efficiency of the branch/dept
• Measuring of 3^rd party efficiencies

Staff

• Identify the lack of skills and/or knowledge in all subordinates
• Training – Ensure that all subordinates are trained in all the aspects of the department to successfully fulfil their role
• Completion of monthly staff KPI’s and performance appraisals

Cost Management

• Identify opportunities in client tariffs, rates and Quotes which would increase profit margins.
• Ensure that there are no monetary losses due to the department errors
• Meeting with and negotiating rates and services with all third parties relevant to the department

Prompt Billing and Accurate recognition of periodic profit

• Billing to be done within 48 hrs of ATD or prior to delivery
• Ensure that invoices and supporting documents (doc pack) are sent promptly to required parties to ensure no payment delays/cash flow issues

Reporting

• Checking of dept related financial reports weekly and same are correct prior to closing of month end
• Ensure that the dept month end financial and operational reporting are submitted to the OD and NOM within 4 working days of month end closure / operational reports