Implementation Engineer

Recruiter:

Select One

Job Ref:

JHB000367/B

Date posted:

Monday, January 13, 2025

Location:

Johannesburg, South Africa

SUMMARY:
A leading technology provider for document management and other related services is looking for an Implementation Engineer, who will play a critical role in delivering technical solutions to clients by implementing software systems, ensuring quality, and providing technical consultation. This dynamic position also involves troubleshooting, documentation, and client collaboration to meet project goals and service level agreements.

POSITION INFO:
The role requires adaptability and a willingness to learn specific tools and technologies to enhance project outcomes.

Requirements:
- A bachelor’s degree is preferred
- Experience with Aderant Expert software
- Microsoft Certified: Azure Solutions Architect or Azure Fundamentals
- Microsoft Certified: SQL Server Database Administrator (DBA) Associate
- ITIL Foundation Certification (for understanding service management)
- VMware Certified Professional (VCP) – if familiar with virtualization
- Microsoft Certified: PowerShell Automation and Scripting
- Certified ScrumMaster (CSM) or similar Agile certifications
- Certifications in Python, JavaScript, or other scripting languages (e.g., Microsoft Certified: Python Developer)

Key Responsibilities
- Implement software solutions, ensuring alignment with client requirements.
- Conduct quality assurance checks on implemented solutions.
- Provide technical consultation to project teams and clients.
- Develop and maintain documentation for technical solutions and implementation processes.
- Facilitate system upgrades and ensure smooth transitions.
- Assist with technical support as needed during implementations.
- Research and resolve client technical issues promptly.
- Utilize SQL for data reporting and analysis to support client needs.

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