ITS Business Process Analyst

SUMMARY:

Are you passionate about optimizing business processes through innovative technology solutions? Our Client is looking for an ITS Business Process Analyst II, to join their team. As a ITS Business Process Analyst you'll be the driving force behind transforming complex workflows into streamlined, data-driven solutions.  Responsib...

POSITION INFO:

Are you passionate about optimizing business processes through innovative technology solutions? Our Client is looking for an ITS Business Process Analyst II, to join their team. As a ITS Business Process Analyst you'll be the driving force behind transforming complex workflows into streamlined, data-driven solutions.  Responsible for facilitating and defining business requirements and ensuring translation into effective business solutions.

What you’ll do:

Develop a business analysis approach in project execution or investigation

• Understand project context to determine applicable BPA approach

Lead the definition and review of business processes

• Understand current business processes and define future business processes
• Document future business process/es

Facilitate business requirements workshops or sessions to elicit and define system requirements

• Plan and execute business requirements elicitation sessions/workshops
• Develop Business Requirement Specifications

Participate in solution design workshops

• Develop Functional Requirement Specifications
• Provide input to System Requirement Specification and other Technical oriented documents

Contribute in development of testing and training materials

• Document test scenarios and review test cases
• Assist testing capability in ensuring that new system meet requirements
• Coordinate and lead User Acceptance Testing (UAT)

Your expertise:

• 3 - 5 years Business/Process Analysis experience, preferably across multiple disciplines/domains
• Working knowledge of relevant methodology and tools e.g. Process modelling tools, project management methodologies (Waterfall, Agile etc.)

Qualifications required:

• Relevant 3 year Information Technology or business-related qualification

Additional criteria:

• Proven experience in leading solution design workshops
• Expert knowledge in delivering typical Business Analysis Artefacts
• Faculty Training Institute Business Analysis qualification advantageous
• General understanding of Retail Merchandising and / or Supply Chain Logistics will be advantageous
• Experience of Agile methodologies and frameworks including Scrum and Kanban and of the Business Analyst role within agile frameworks
• Experience in ERP (Enterprise Resource Planning) implementation(s) will be advantageous
• Proven experience of stakeholder relationship management and influencing skills, demonstrating success in facilitating collaboration, influencing, communicating and negotiating at all levels
• Expertise and extensive experience in process modelling, gap analysis and requirements engineering with the delivery of appropriate artefacts to progress development and achieve business objectives
• The ability to interact and work collaboratively within a team as well as the ability to run with a piece of work autonomously where required
• Ability to research technology-related concepts, trends and best practices, and apply findings
• Synthesises data from different sources to identify trends
• Presents problem analysis and a recommended solution rather than just identifying and describing the problem itself
• Demonstrates a results-oriented mindset in planning and implementing activities/projects
• Anticipates potential obstacles and their impact on the accomplishment of goals and timelines and propose/ take corrective action where required
• Listens attentively and checks understanding of the message being received.
• Prepares written reports and briefs and communicates ideas clearly.
• Speaks fluently in team meetings when presenting information.
• Convinces others by identifying benefits for all; looks for ways to increase the value of the partnership for all parties.
• Genuinely cultivates personal bonds with colleagues in order to enhance performance throughout the organisation.
• Adjusts to work effectively within new work structures, processes, requirements, or cultures
• Anticipates change and continuously remains prepared for change.

Other information applicable to the opportunity:

• Permanent Position
• Location: Cape Town
• Environment: Hybrid - 4 days in the Office and Fridays at Home. However, it can change depending on work load or agreements between Employee and Line Manager.