IT and Systems Project/Service Delivery Manager – Hybrid JHB

SUMMARY:
IT and Systems Project/Service Delivery Manager – Hybrid JHB

POSITION INFO:

IT and Systems Project/Service Delivery Manager – Hybrid JHB
Location: Johannesburg - Hybrid
Position Overview:
One of our esteemed clients, being a large international group of philanthropic and commercial organisations, is looking for an IT Project Manager who will ensure existing IT Projects related to the current infrastructure and software are continuously monitored and closed as well as overseeing all aspects of any new projects to ensure projects are completed successfully, on time and within their specified budgets. The Project Manager will work closely with the resident business analyst.
The ideal candidate will be responsible for overseeing the planning, implementation, and tracking of assigned IT projects from initiation to completion. A good understanding of various technologies and applications relevant to our company is essential (MS Office Suite, MS Dynamics ERP, MS Sharepoint, MS Teams, Sage, Power BI, One Drive for Business and Azure).
It is essential for the candidate to understand that there are two parts to this role. Firstly, the candidate will be responsible for managing projects/assignments that arise in the ordinary course of business (bugs need to be fixed, revised requirements from the business require changes to systems, building efficiencies, software upgrades are required, and maintenance needs to be done). The second part of the role is to manage new projects related to the future IT Landscape and related to continuously improving our IT systems, infrastructure, and processes to enhance operational efficiency and support strategic initiatives.
Key Responsibilities
• Define project scope, goals, and deliverables in collaboration with senior management and stakeholders.
• Develop comprehensive project plans, including timelines, resource allocation, and risk management strategies.
• Coordinate and lead project teams, ensuring alignment with project goals and adherence to timelines.
• Monitor project progress, manage changes to the project scope, schedule, and costs using appropriate verification techniques.
• Establish and maintain relationships with project stakeholders, ensuring their needs and expectations are met.
• Facilitate stakeholder meetings, provide regular updates, and manage stakeholder communication.
• Prepare and deliver detailed project reports, including status updates, risk assessments, and mitigation strategies.
• Ensure clear and consistent communication with all project stakeholders.
• Identify and assess project risks, developing and implementing risk mitigation strategies. Proactively address issues and resolve conflicts that arise during the project lifecycle.
• Ensure project deliverables meet quality standards and company expectations.
• Conduct post-project evaluations to identify areas for improvement and implement lessons learned.
• Key point of contact between 3rd party vendors on the project and the company.
• Building great working relationships with key IT suppliers and ensuring they deliver as per their contractual obligations.
• Adapt to changing project requirements and environments, demonstrating flexibility and resilience.
• Use critical thinking skills to address project challenges and ensure successful project outcomes.
• Manage multiple projects concurrently, ensuring efficient use of resources and time management.
• Use project management tools to track project performance and schedule adherence.
Required Skills and Qualifications:
• Project Management Professional (PMP) certification or similar.
• A relevant computer science degree will be advantageous.
• Minimum of 6 years as an IT project manager.
• Advanced computer skills and in-depth knowledge of different operating systems, network administration and service desk administration
• Project management and leadership skills for managing projects and the teams involved with them.
• Strong written and verbal communication skills to coordinate with team members and management and explain technical issues.
• Analytical and problem-solving skills to manage any issues that occur during project completion.
• Organization and time management skills to keep projects on track and within budget.
• Excellent resource planning and task scheduling skills
Other requirements:
• Able to travel as required.
• Degree of flexibility/Ability to work outside business hours when required.
• Comfort with engaging in person with various stakeholders.

Remuneration:
Cost to company will be flexible circa R1 200 000pa and based on numerous factors such as experience, current earnings etc. All interested candidates to send their updated CV’s, cover letter and their current/previous remuneration details to

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