IT Technician

Recruiter:

Persona Staff

Job Ref:

CPT005240/H

Date posted:

Thursday, February 13, 2025

Location:

Capetown, South Africa

SUMMARY:
Our client is looking for a mid-level to senior, Â IT Technician to be employed as an on-site resource at one of their major clients, in the Southern Suburbs.

POSITION INFO:
Requirements:

A+ and N+ or MCSE/MCITP
3 - 5 years experience
Valid Driver's License
Desktop hardware and software support.
Clear understanding of office 2010/2013/2016 installation, support and maintenance is required for Windows.
Office 365 Setup and configuration with Azure AD and MFA.
Good understanding of Microsoft products.
Windows Server 2008/2012/2016/2019 Experience.
Exchange Server 2013/2016 or Exchange online experience.
Micros point of sale experience and Opera experience. (will be an advantage).
Understanding of DNS/DHCP and networking protocols.
Strong networking knowledge is required.
Understanding of WLAN, WAN and LAN environments. Familiar with Ubiquiti products.
Helpdesk knowledge and experience dealing with customers and understanding how to deliver clear and effective IT Support Services.
Network Cabling, Wireless configuration, and management.

Personal Skills/Attributes:

Excellent communication skills. Person needs to communicate with guests, IT vendors and Hotel Management.
Punctual, motivated, and presentable.
Must be able to perform under pressure.
Fluent in English.

Responsibilities:

Support the Hotel in their daily IT related requirements.
Daily check ins with different departments at the Hotel.
Resolve problems that may surface from day to day.
Interact with various external vendors if issues are encountered with third party Hotel IT systems or services.Â
Track and follow up on any problems with third party applications or services until the issues have been resolved.
Daily reporting to hotel management and the companyâs internal account manager.Â
Improve the current IT environment.
Ticketing system will be used to track daily problems and tasks to measure performance.Â

To apply, please send your CV with your salary expectations to
Â
Please note that only shortlisted candidates will be contacted. Should you not receive feedback within 48 hours, please accept your application as unsuccessful.
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Persona Staff (Pty) Ltd is POPIA (Protection of Personal Information Act, 2013) compliant, all personal information is protected according to legislation. By applying for any of our available vacancies, you give Persona Staff consent to process your Personal Information for Recruitment Purposes, according to the POPI ACT, 2013. If you have any concerns regarding your Personal Information and our compliance towards the legislation, you are welcome to request our POPI Act Policy.

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