IT Technician

SUMMARY:
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POSITION INFO:

Only applications through Dittohire will be considered. DO NOT send your CV/job application via email.

Job description:

The IT Technician performs all aspects of IT Support, amongst others:

• Training and support of staff on IT Systems
• Mail server experience (Postfix, Sendmail, Exim, Antispam/Antivirus, DNSBL, SMTP protocol & general mail routing)
• Fortinet Firewall
• Mikrotik
• Wireless networking
• Experience with Kaseya helpdesk
• Configuring of IP cameras
• Ensure that the daily check/task list is completed and submitted to IT team leader
• Monitoring of connected devices and the connectivity between Branches
• Maintaining IT Documentation – Procedures
• Reporting faults to 3rd party suppliers and follow-up
• Undertake travel to sites to perform installations and maintenance as required
• Windows Server (2016,2019, and 2022) installations and configurations, including DHCP, DNS, and Active Directory.
• Hyper-V Host and Guest installation, configuration, maintenance, and migrations.
• Biometric Access Control

Qualifying experience:

• A minimum of 8 years of working experience as an IT support technician and directly supporting end-users, both face-to-face and remotely
• A minimum of 8 years of experience installing, maintaining, and supporting corporate network environments (LAN & WAN)
• Proficient in Hyper-V Virtualization Technology.
• Scripting and Automation Skills.
• Knowledge of Acronis Data Backup and Recovery.
• N+ (CompTIA) A+ (CompTIA), MCSE/MCITP would be highly advantageous.
• Microsoft Windows (10, 11).
• Microsoft Office 2016,2019,2021,2024 and Office 365.
• Mikrotik knowledge.
• Knowledge of hardware-software configuration and installation.
• Strong troubleshooting and problem-solving skills.
• Own reliable transport.
• Windows Server 2016, 2019 and 2022.
• Networking, Switches, and Router configuration

Advantageous experience:

• PLC machinery.
• VMWare Host and Guest installation, configuration & maintenance
• Factory Talk
• Auto Cad

Highly Advantageous experience:

• Experience in Cloud Automation (PowerAutomate, IFTTT, MAKE, Zapier)
• Experience as a Cloud Architect
• Experience with Azure Cloud Platform.
• Experience in Cloud Storage Solutions
• Proven Track Record with SQL Database Administration & Performance Tuning.

Qualifying attributes:

• Able to liaise professionally with customers, suppliers, and colleagues
• Strong interpersonal skills
• Hard working and self-motivated
• Ability to work independently as well as in a team
• Willing to work over-time when required to
• Good communication skills
• Excellent organizing skills with attention to detail
• Must be able to work quickly and well under pressure
• Willing to take on extra responsibilities
• Strong Time Management skills to maximize productivity

We regret that it is not possible to contact all unsuccessful applicants. Applicants who have not been contacted within fourteen (14) days from the date of their submission should consider their application unsuccessful.