IT Technical Manager (Westrand, Johannesburg) Market Related Salary

SUMMARY:
IT Technical Manager (Westrand, Johannesburg) Market Related Salary

POSITION INFO:

The IT Technical Manager is responsible for managing and providing 3^rd party IT Support Services to external clients and managing the internal team of IT Technicians.

The IT Technical Manager serves as the link between the internal team and external clients, ensuring the delivery of high-quality IT Support Services and maintaining client satisfaction.

The IT Technical Manager may be required to be on call outside of normal business hours to attend to urgent issues or emergencies. Travel may also be required which is dependent on the needs of the Clients.

The primary role involves office-based work, but may also require visits to Client sites.

Required Skills and Competencies:

- Bachelor’s Degree in Computer Science / Information Systems or related field.

- Minimum of 5 years’ experience in IT Service Management focusing on external Client Management.

- Proven experience in Team Management and leadership.

- Strong Project Management skills and able to manage multiple projects simultaneously.

- Strong knowledge of IT Systems, infrastructure and trends.

- Excellent communication skills both vernal and written; and able to present complex information to a variety of audiences.

- Excellent problem-solving skills and able to prioritize tasks effectively.

- Strong team leadership skills and able to motivate and inspire team members.

- Excellent customer service skills with a focus on Client satisfaction.

- Familiar with IT contracts and vendor management.

Email your CV and Qualifications to

Note that due to the high volume of applications, if you are not contacted within 7 days, please consider your application unsuccessful.

NB! This job is now closed. You can apply for other jobs by uploading your CV.