IT Support Officer

Recruiter:

West Coast Personnel

Job Ref:

CPT000188/LDL

Date posted:

Thursday, February 13, 2025

Location:

Montague Gardens , South Africa

SUMMARY:
We are looking for a tech-savvy IT Support Officer to join our team in Montague Gardens! If you excel in troubleshooting hardware, software, and network issues, apply now!

Job Purpose:
Provide technical assistance, minimize downtime, and ensure smooth IT operations.

POSITION INFO:
Key Responsibilities:

Provide first and second-line support via phone, email, or in-person.
Troubleshoot hardware, software, and network issues.
Install, configure, and maintain IT systems and equipment.
Monitor IT infrastructure for performance issues and security risks.
Maintain IT inventory records and manage hardware/software upgrades.
Ensure security compliance and assist with IT audits.
Collaborate with teams and vendors on IT projects.

Key Skills and Qualifications:

Degree/Diploma in IT, Computer Science, or related field (preferred).
Certifications (CompTIA A+, ITIL, Microsoft) are a plus.
1-2 years’ experience in IT support.
Proficiency in Windows, networking (TCP/IP, DNS, DHCP, VPNs), and cloud tech (Office 365, Google Workspace).
Strong problem-solving, communication, and organizational skills.
Ability to work independently and in a team.

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