IT Support Engineer / Infrastructure Engineer

SUMMARY:
Role: IT Support Engineer / Infrastructure Engineer
Location: Observatory, Cape Town (office based)
 
Our client is a successful ICT/ Unified Communication market leader and they are looking for a dynamic IT Support Engineer to support their internal IT infrastructure.
They offer a collaborative and friendly working environment and you will be utilising cutting edge technology and will receive lots of growth and development in this role as you will be working closely with their CTO.

POSITION INFO:
Key Responsibilities:

• Desktop Support: Active Directory, supporting printers and video conferencing equipment
• Support hardware and software: oversee the setup, maintenance, and decommissioning of workstations (Linux environment, MacOS, Windows (server)).
• Server Management
• Networking: setting up VPN’s and knowledge of LAN’s and VLANS
• IT Policies: Ensure IT policies are followed, including security (anti-malware) and user access management and track and manage the IT asset register
• Manage and monitor firewalls
• Participate in IT system improvements and projects
• You will be expected to travel to branches (about once per quarter: They are based in CT, JHB and Durban)

• 5yrs of relevant IT Support/ Infrastructure support experience including Desktop (including AD & software & hardware support), networking (able to set up VPN’s with knowledge of VLAN’s/ LAN’s), firewalls support (ability to configure firewalls, ideally FortiGate would be a plus) and server management
• Linux experience
• Matric required
• A+ and N+ required
• IT Diploma would be advantageous
• Any certifications in Linux, MacOS, FortiGate, G Suite, Microsoft would be advantageous