IT SUPPORT ENGINEER (FOURWAYS)

Recruiter:

MPRTC

Job Ref:

NEL011972/AL

Date posted:

Friday, April 11, 2025

Location:

Sandton, South Africa

SUMMARY:
We are looking for a knowledgeable IT Support Engineer with experience in Fibre Optic Networks (FNOs) and a strong understanding of Layer 2 networking. This role involves first-line technical support, troubleshooting network issues, and ensuring seamless network performance.

POSITION INFO:
Skills & Experience Required:

Minimum 2 years of experience in IT support, network engineering, or a related role.
In-depth knowledge of fibre optic technologies and Layer 2 networking (VLANs, MAC address tables, STP).
Familiarity with managed switches and Layer 2 network device configurations.
Experience with Ethernet, MPLS, and L2 VPN technologies.
Proficiency with network monitoring and diagnostic tools.
Hands-on experience with fibre optic cabling, splicing, and testing.

Preferred Qualifications:

Networking certifications (CCNA, CompTIA Network+, etc.) with a focus on Layer 2.
Knowledge of advanced Layer 2 technologies such as VXLAN, L2VPN, and QoS.
Experience with network automation or scripting.
Bilingual in English and Afrikaans.

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