IT Officer

Recruiter:

Six Sense Consulting

Job Ref:

JHB001201/AK

Date posted:

Wednesday, January 22, 2025

Location:

WC - Other, South Africa

Salary:

Annually

SUMMARY:
A well-established national research foundation is seeking to appoint a IT Officer who will be responsible for the support of IT services to SKAO staff Science Operations Centre (SOC) South Africa and beyond. To manage technical assistance and support on the SKAO desktop computing environment including hardware, software and infrastructure while ensuring that computing resources are kept up to date and functional in line with the internal service processes and operational framework.

POSITION INFO:

Minimum Education and Experience:

National Diploma (NQF6) in Computer Science / Information Systems / Information Technology or equivalent with 4 years plus
relevant IT experience, or
NQF5 Training Certificate (such as A+, N+, Cisco, Microsoft or similar ) with 6 years plus relevant IT experience.
National Diploma (NQF6) in Computer Science / Information Systems / Information Technology or equivalent with 4 years plus relevant IT experience, or
Certificate Training (NQF5) with 6 years plus relevant IT experience.
Technical experience (Desktop Support) thereby able to provide direct IT support when required.
Experienced in the administration of local area wired and wireless networks.
Experience with Microsoft Exchange and Microsoft Online services like O365.
Experience in Cloud products such as Dropbox and Atlassian products or similar.
Experience with Layer 3 configuration (Cisco Meraki or similar)
Experience with firewall/VPN support (Cisco Meraki or similar)
Able and willing to work out of normal working hours on occasion to meet service needs.
Knowledge and background with IT Service Management disciplines and Frameworks such as ITIL / Cobit and Change Management and Risk management and IT policies (DRP/Security).
Infrastructure design
Supply Chain Management
ICT Capex and OPEX

Critical Competencies

Strong critical thinking and decision-making skills
Capacity to assess, learn and adopt new IT technologies
Strong interpersonal and communication skills for managing team and internal and external stakeholders
Personal integrity in handling sensitive and personal data
Experience with Microsoft, Apple and Google computing devices and mobile device technologies and device management systems preferred
Experience in asset lifecycle management and software asset management advantageous.
A flexible team player who is adaptable to change.
Strong communication skills with internal stakeholders

Please note that if you have not received a response within 14 days of submitting your application that your application was unsuccessful.
However, please keep a lookout on our website, for available positions which may be inline with your career aspirations.

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