INSTORE Retail Sales Assistant

SUMMARY:
As a Retail Sales Assistant, your main job is to help customers find what they need and process their purchases.

POSITION INFO:

RETAIL Sales Assistant Job Responsibilities:

• Maintains promotional databases by inputting invoices and bill-back data.
• Updates managers by consolidating, analyzing, and forwarding daily action summaries.
• Resolves order and inventory problems by investigating data and history; identifying alternate means for filling orders; and notifying managers and customers.
• Resolves promotional allowances, rebates, and pricing discrepancies by researching promotion details and regular and special prices, and forwarding resolution to managers.
• Provides product, promotion, and pricing information by clarifying customer requests, selecting appropriate information, forwarding information, and answering questions.
• Provides sales vs. projection results by preparing and forwarding sales tracking reports.
• Forwards samples by entering requests, arranging shipments, and notifying customers.
• Maintains customer databases by inputting customer profiles and updates; preparing and distributing monthly reports.
• Prepares sales presentations by compiling data, and developing presentation formats and materials.
• Tracks sales expenses by tracking, consolidating, analyzing, and summarizing expenses, and forwarding for reimbursement.
• Updates job knowledge by participating in educational opportunities.
• Accomplishes department and organization mission by completing related results as needed.

Sales Assistant Skills and Qualifications:

• Written and verbal communication skills
• Computer data entry skills
• Customer service and people skills
• Critical thinking
• Selling skills
• Organizational skills

Education and Experience Requirements:

• High school diploma
• College degree preferred
• 0-3 years’ experience in sales
• On-the-job training provided