ICT Manager

SUMMARY:
Are you a tech-savvy leader with a passion for data analytics, IT infrastructure, and digital transformation?

Managed Talent Solutions' client in the Health Benefits sector is looking for an ICT Manager to lead their technology strategy, optimize IT operations, and drive data-driven decision-making.

POSITION INFO:
You must have the following:

• Degree in Data Science or related field.
• 3+ years experience in IT management with prior experience in data analytics and project management.
• Strong knowledge of IT infrastructure, cybersecurity, and cloud solutions.
• Proficiency in data analytics tools (e.g., Tableau, Power BI, SQL).
• Experience with programming languages (e.g., Python, R).
• Knowledge of database management systems (e.g., MySQL, PostgreSQL).
• Familiarity with IT infrastructure and security best practices.
• Excellent leadership, problem-solving, and stakeholder management skills.
• Certifications:
• CompTIA A+, Network+, or similar IT certifications.
• Data analytics certifications (e.g., Google Data Analytics, Microsoft Certified: Data Analyst Associate).
• ITIL Foundation Certification.
• Cloud certifications (e.g., AWS Certified Solutions Architect, Google Cloud Professional Data Engineer).
• Data-related certifications (e.g., Certified Data Management Professional, Microsoft Certified: Azure Data Engineer).

• Technology Strategy & Implementation
• Develop and implement IT strategies to enhance operational efficiency and member experience.
• Identify and design technology roadmaps, transformation plans, and digital solutions.
• Monitor industry trends and introduce innovative technology solutions to keep the company ahead.
• IT Infrastructure & Security
• Ensure IT systems run smoothly, securely, and integrate seamlessly with business operations.
• Manage IT infrastructure, software, and networks, ensuring optimal performance and security.
• Oversee cyber awareness, data governance, and compliance with IT policies and regulations.
• Data Analytics & Reporting
• Ensure data accuracy, consistency, and integrity across all platforms.
• Oversee the development of reporting frameworks and dashboards to support decision-making.
• Analyze complex datasets to extract meaningful insights and recommend business improvements.
• Project & Stakeholder Management
• Lead IT projects from planning to execution, ensuring adherence to governance frameworks.
• Collaborate with internal teams and external vendors to enhance digital capabilities.
• Maintain relationships with key stakeholders, ensuring compliance with service level agreements (SLAs).
• Budget & Compliance
• Manage IT budgets, ensuring cost-effective and value-driven investments.
• Ensure compliance with regulatory frameworks (e.g., CMS, MSA, BHF).
• Maintain proper documentation and governance for all IT projects and initiatives.