I & O Operations Support Engineer

Recruiter:

Status Staffing

Job Ref:

PC001622/RC

Date posted:

Wednesday, September 18, 2024

Location:

Claremont, South Africa

SUMMARY:
Our client based in Claremont, Cape Town, is seeking an experienced I & O Operations and Support Engineer to join their team.

POSITION INFO:
A recent professional profile photo is to accompany your application
EMPLOYMENT TYPEÂ Â :Â Â Â Â Â Â Â Â Â Â Permanent
SECTORÂ Â Â Â Â Â Â Â Â Â Â Â Â :Â Â Â Â Â Â Â Â Â Â IT
BASIC SALARYÂ Â Â Â Â Â Â :Â Â Â Â Â Â Â Â Â Â R26 000
START DATEÂ Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â :Â Â Â Â Â Â Â Â Â Â A.S.A.P / Immediate

REQUIREMENTS:
Â

Matric
Relevant IT Qualification
5 â 7 Years IT experience
MCSE / MCITP or Recognised Degree/Diploma
Microsoft Server 2008,2012,2016,2019
Microsoft Exchange 2016, 2019, DAG
Mimecast Email gateway Management
O365 /Azure Administration
RDS Terminal Services (2016,2019)
Active Directory (2012,2016,2019)
DNS, DHCP, Routing
Windows File Server Management (DFS)
ITIL v3/4

DUTIES:
Â
IT Operations:

Monitoring of all Infrastructure as a member of the I&O team
End-User Support for business
IT contact centre for business
Support Business with Telephony, infrastructure and connectivity and MS operations.
Implement and adhere to best practice guidelines, policies, processes and procedures.

Ensure technical operational efficiency within the business.
Execute business needs, based on identified priorities within the team
IT Operational monitoring and reporting
Identify, minimize and escalate potential IT risks and opportunities in IT Operations
Ensure effective business alignment by developing and maintaining effective relationships with stakeholders as part of the I&O team
Deliver successful end user support to Business
Accountable to I&O Operations Specialist

Security and User Management:

Business application security administrator for core applications.
Spot checks on Ad accounts f
Assist with IT audits
Assist with quarterly security reports
Accountable to I&O Operations Specialist

Infrastructure:

Maintain the current functionality of infrastructure technology within the business
Implement Infrastructure monitoring benchmarks as identified by the team.
Accountable to I&O Operations Specialist

Lan & Wan:

Monitor and support the onsite Lan and Wan for Business
Assist users with password resets and connectivity support
Accountable to I&O Operations Specialist

Asset Management:

Updating/Maintaining of the asset register for all IT hardware as part of the team
Accountable to I&O Operations Specialist

HOURS:

Monday to Friday: 8:00 â 17:00

Should you meet all the requirements, apply on our website at

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