Human Resources Business Partner (HRBP)

SUMMARY:
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POSITION INFO:

HUMAN RESOURCES BUSINESS PARTNER (HRBP)

Responsibilities

Strategic HR Support

• Contribute to the development and implementation of HR strategies in alignment with business goals

Talent Acquisition and Onboarding

• Collaborate with the Talent Acquisition Specialist to optimize recruitment, and candidate attraction strategies
• Contribute to building and promoting our employer brand and employee value proposition
• Oversee onboarding and induction programs, ensuring compliance with company policies
• Facilitate a smooth integration for new hires to deliver a positive employee experience

Learning & Development

• Identify and assess learning and development needs based on business objectives and performance management
• Develop and evaluate training programs to support employee growth and organizational objectives

Performance and Talent Management

• Provide coaching and guidance to managers on performance management and development
• Evaluate performance management processes and provide recommendations for improvement where needed
• Provide career counselling to employees when required
• Analyze and address staff turnover, conducting exit and probation follow-up interviews as needed and analyses trends

Labor Relations

• Advise and manage labour relations matters, ensuring fair and consistent application of policies
• Proactively identify and address potential labour issues, driving initiatives to maintain a positive work environment

Compensation and Benefits

• Ensure fair and consistent application of compensation and benefits policies
• Assess pay equity using performance data and market benchmarks

Compliance

• Ensure HR practices comply with legal and regulatory requirements
• Contribute to compliance with Employment Equity (EE), Workplace Skills Plan (WSP), Annual Training Report (ATR), and Health and Safety regulations

HR Analytics & Reporting

• Utilize HR metrics and data to drive decision-making and improve HR processes
• Maintain the accuracy and reliability of HR systems and databases

Employee Engagement & Wellness

• Contribute to the creation and execution of employee engagement activities to enhance job satisfaction and team cohesion
• Assist in the design and implementation of wellness activities

Team Collaboration and Projects

• Work closely with the wider HR team on key projects and initiatives to drive organizational goals and enhance HR practices

Requirements:

• A degree or diploma (HR/Commerce/Behavioural Science)
• Minimum 5 years + relevant working experience in a HR generalist role, preferably iGaming or Tech, Call Centre or BPO environments
• 3 days in the office (Hybrid)
• Excellent interpersonal, verbal, and written communication skills
• High service delivery and performance mindset
• Strong analytical skills with commercial insight
• Understanding of HR administrative, consulting, and transactional activities
• Excellent judgement, decision-making, and attention to detail
• Strong planning and organizational abilities
• Capability to work independently and as part of a team
• Effective time management and ability to work under pressure
• Experience in leading change management initiatives