Hub Manager - Vaal

SUMMARY:
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POSITION INFO:

The Hub Manager is responsible for overseeing and coordinating the daily operations of [specific type of hub, e.g., distribution center, office hub, etc.]. This role involves managing staff, optimizing processes, ensuring compliance with company policies, and maintaining high standards of service and efficiency.

Requirement:

• Relevant qualification
• +8 years experience in Courier Logistics and Warehousing
• +4 years experience as a Manager
• Understanding of Ecommerce
• Strong leadership, communication, and interpersonal skills.
• Proficient in office software (e.g., Microsoft Office Suite).
• Excellent organizational and multitasking abilities.

Responsibilities

• Lead and manage a team of warehouse staff, including supervisors, team leaders, and operational staff.
• Oversee the day to day operations of the distribution center, ensuring smooth and efficient workflows.
• Managing the hub fleet and contract drivers.
• Send weekly reports and updates.
• Monitor and optimize inventory levels to meet customer demand while minimizing excess stock.
• Implement inventory control measures to accurately track and manage stock levels.
• Conduct regular cycle counts, audits, and reconciliation of inventory discrepancies.
• Collaborate with transportation and logistics partners to optimize the inbound and outbound flow of goods.
• Monitor transportation schedules, carrier performance, and freight costs.
• Ensure the distribution center complies with safety regulations and standards.
• Implement and enforce safety protocols to minimize workplace accidents and injuries.
• Develop and monitor key performance indicators (KPIs) to assess the efficiency and productivity of the distribution center.
• Identify opportunities for process improvements and cost savings.
• Implement best practices to enhance operational efficiency and customer satisfaction.
• Collaborate with customer service teams to ensure accurate and timely order fulfilment.
• Address customer complaints or concerns related to distribution center operations.
• Ensure compliance with relevant laws, regulations, and industry standards.
• Develop and manage budgets for the distribution center, controlling expenses and maximizing cost effectiveness.

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