Hotel reservations - Systems Administrator

SUMMARY:
Hotel reservations - Systems Administrator

POSITION INFO:

Responsible position with luxury lodge & hotel group based in Sandton, Must have minimum 3-5 years’ experience in a reservations department for multiple properties. The successful candidate should be well-organized to provide the necessary support with regards to the reservation and system administration for a hospitality group.

Scope & General Purpose:

Manage daily administrative tasks pertaining to the reservations system.

Responsible for loading all contracted rates received from sales.

Manage all booking portals, including API connections and OTA platforms.

Create and manage allocations.

Identify peak and low periods and take appropriate action to maximise revenues and occupancies.

Assisting the Reservations Manager with inventory management.

Generating systems reports weekly & ad hoc as required.

Requirements:

System knowledge – Nebula CRS, Nebula Call Centre, OPERA,

OPERA Cloud & eRES

Proven experience as a systems administrator or similar position

Good computer skills (MS Office, MS Excel, PowerPoint)

Proficiency in English

Well-organized with good time management

Excellent verbal and written communication skills

A team player with high level of dedication

Works well and accurately under pressure.

SYSTEM REQUIREMENTS

Microsoft Office, especially with Good Excel Skills

eRES / Nebula, Opera & Apex (beneficial)

MINIMUM EXPERIENCE & REQUIREMENTS

3-5 years’ experience in a tourism/travel call centre or reservations department for multiple properties.

Must have a good command of the English language with good writing skills

Solid interpersonal skills / Valid RSA ID

Dynamic Self-Starter/ Problem Solving/ Team Player

Flexible/ Presentable Appearance

NB! This job is now closed. You can apply for other jobs by uploading your CV.