SUMMARY:
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POSITION INFO:
Our client is seeking an experienced and well-presented Hospitality Manager to join a luxury guest farm located in a remote area outside Montagu. This role is ideal for an individual or part of a couple passionate about creating bespoke guest experiences while contributing to a sustainable, nature-focused agricultural business. The ideal candidate will have a proven track record in high-end hospitality management and possess the creativity, leadership, and attention to detail required to maintain exceptional service standards. Location: A secluded farm 25km outside Montagu Accommodation: 2-Bedroom House (Electricity, Water, Internet, and DSTV included) Preference will be given to candidates where the Hospitality Manager is part of a couple, with the partner taking on the role of Farm Manager. Responsibilities: Guest Experience: Develop and maintain top-tier customer care standards. Tailor bespoke guest experiences centred on slow living, farm-to-table dining, and relaxation. Ensure a welcoming and luxurious environment that exceeds guest expectations. Operational Management: Oversee day-to-day hospitality operations, including staff management, bookings, and guest services. Work closely with the Farm Manager and owners to align hospitality and farming initiatives. Manage events, activities, and special occasions to enhance guest experiences. Financial and Administrative Duties: Handle financial responsibilities, including budgeting, meeting profitability targets, billing, and stock\/asset management. Perform general administrative tasks and use Microsoft Office tools efficiently. HR and Leadership: Recruit, manage, and train staff, ensuring a high-performing team. Oversee labour relations and performance management processes. Provide leadership to foster a collaborative and motivated work environment. Requirements: Experience and Qualifications: Minimum of 5 years’ experience in high-end hospitality management. Matric certificate and a hospitality qualification are required. Language and Communication: Fluent in English and Afrikaans; additional languages are an advantage. Excellent written and verbal communication skills. Personal Attributes: Well-presented with a passion for hospitality, hosting, and entertaining. Strong attention to detail and commitment to maintaining high guest standards. Creative flair for aesthetics, interior design, and culinary offerings. Enthusiastic about food, wine, and the overall guest experience. Leadership and Problem-Solving: Strong leadership skills with proven ability to manage staff effectively. Well-developed problem-solving capabilities. Additional Requirements: Proficient in Microsoft Office and general administrative tasks. Valid driver’s licence. This is a unique opportunity to become part of a dynamic, growing team passionate about sustainability and excellence. Apply today to join this beautiful and innovative guest farm!
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