Hire Specialist

SUMMARY:
Our client that specializes in the rental of ablutions, containers, and small plant for the agricultural, construction and events industry require an energetic and dynamic Hire Specialist to be based in Durbanville

Brief description of the role: The Hire Specialist plays an important role in working with the manager to deliver and improve client management, contract management and the administration of the hiring of toilets. This role requires that the candidate enjoys working with people and going the extra mile. They will also have the confidence to manage our Service Team (Toilets) as well as deal with any customer issues/complaints.

POSITION INFO:
Requirements:

• Matric and ideally an office admin related qualification/course
• 2 - 3 years administrative experience preferably in a sales/technical environment
• Proficient in Afrikaans and English
• Valid Driver's License

• Client Management
  • Dealing with clients with a friendly and professional approach.
  • Upselling small hire tools where possible
  • Always improving processes and procedures to improve efficiencies in customer service and administrative processes.
• Contract Management
  • Monitor the cash clients' open contracts daily and ensure payment.
• Administration
  • Build a good rapport with the Service Team so that they understand the priorities and risks of not working accordingly to schedule and together as a team. For example if the logsheets are not correctly completed by the Team then the Company does not receive timely payments for our services.
  • Debtors (cash) collection
  • Keeping track of the toilet service team's service/delivery/collection schedule.
  • Maintaining good administrative standards such as ensuring log sheets are completed correctly.
  • Other request from the manager