Head of Supply Chain

SUMMARY:
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POSITION INFO:

Position Purpose

Complete responsibility of supply chain management. Responsible to source goods from group companies in Europe and to ensure the smooth operation of all activities related to the physical management and distribution of clients third-party logistics provider (3PL) network. Overall responsibility of inbound, value add (co-packing) and regional stock availability as well as activities to monitor and maintain accurate inventory levels by location. Full ownership of SCM function development within the organization, including supply chain strategy, make or buy decision making, planning, product master data, quality costs control and operations execution.

Key Responsibilities

• Manage the sourcing process: MRP, purchase orders processing, IC APO updates, inbound logistics including container planning and stock cover;
• Manage the warehouse operations in terms of storage capacity, status of the warehouse (temperature, cleaning, racking), organization and procedures;
• Manage stock in the warehouse in terms of accuracy of the stock figures, assessment of damaged/short dated stock, pallet control and reconciliation, stock reconciliation, stock takes, organization and procedures;
• Manage and control all warehouse/Lindt system stock transactions to ensure order to cash process is aligned to stock holding;
• Manage all stock locations to ensure returns, damages, packaging etc. are accurately controlled;
• Manage the outbound logistics performance of the distribution network (deliveries on time/in full and POD turnaround), organization and procedures, picking accuracy, month-end activities, keeping the logistics cost within the approved budget, identify cost saving opportunities, continuous improvement of the logistics processes and procedures, implementation of internal control procedures).
• Manage stock control at own retail stores, including implementation of best practices to accurately maintain stock levels and control changes in inventory
• Collaborate with marketing teams on new product launches
• Collaborate with finance to help understand drivers of variances
• Responsible for implementing and maintaining quality procedures

Personal Characteristics

• Excellent interpersonal and communication skills – able to influence and communicate clearly at all levels, and across all departments;
• Proactive attitude and ability to identify project opportunities, propose them and complete them;
• Methodical and structured approach to tasks;
• Able to set priorities and clear targets; and
• Able to grow with the level of responsibilities and with the size and structure of the business.

Skills & Knowledge

• Highly numerate with excellent analytical skills and attention to detail;
• Strong Excel skills, SAP experience considered to be a distinctive advantage;
• Strong knowledge of inbound and outbound logistics and warehousing processes within a multinational FMCG environment; and
• Knowledge of EDI requirements.

Requirements:

• Minimum of 5 years in a supply chain manager role
• Tertiary Education degree;