Head of Job Architecture, Organisation Design & Strategic Workforce Planning

SUMMARY:
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POSITION INFO:

We are looking for an experienced leader to provide OD, JA & SWP expertise within assigned business units or enterprise functions. This role will leverage expertise to drive business transformation services for Business & HR Executives, leading the design and implementation of organisation design, job architecture, and strategic workforce planning solutions that align with our business strategy and workforce transformation objectives.

Key Responsibilities:
- Job Architecture, Organisation Design & SWP:
- Contribute to the development and innovation of an integrated OD, JA & SWP product and service for the Enterprise.
- Conduct detailed organisational diagnostics to identify business problems and opportunities for OD, JA & SWP initiatives.
- Perform continuous workforce analysis to support ongoing OD, JA, and Strategic Workforce Planning.
- Translate diagnostic data into commercial insights and recommendations.
- Develop and maintain strategic workforce plans built on both external and internal data.
- Embed OD, JA, SWP as an operational practice delivering commercial value for the business.
- Partner with business leaders to lead operating model and organisation design transformations.
- Design and implement organisation design and business transformation services.
- Connect organisation design and strategic workforce planning for integrated commercial outcomes.
- Facilitate capability frameworks, job architecture design, and capability assessments.
- Lead the design of business cases for transformational change.
- Track and report on business case outcomes and workforce transition plans.
- Conduct global OD, JA, SWP benchmarking and provide insights to Business Leaders.
- Provide design governance and assurance throughout the OD process.
- Build HR capability in OD, JA & SWP through business transformation services.

- Delivery Management:
- Establish delivery capabilities for OD & business transformation objectives.
- Implement governance processes for effective programme delivery.
- Integrate OD, JA, SWP delivery within broader organisational change mechanisms.
- Identify and mitigate delivery and implementation risks.
- Lead change management and communications planning.
- Facilitate forward-looking design thinking processes.

- Finance, Risk & Governance:
- Ensure alignment of OD and SWP processes with organisational governance and risk policies.
- Ensure compliance with regulatory requirements.
- Achieve desired business case and financial outcomes related to OD and workforce transition strategies.
- Manage people risk associated with OD, SWP & JA initiatives.
- Audit OD & SWP practices to ensure organisational alignment and standardisation.

Experience & Qualifications:
- 10 years’ experience translating business strategies into practical organisation and people initiatives.
- Relevant B degree or studying toward completion of a relevant B degree (Honours/Masters preferred) in Human Behaviour/Commercial field.
- Proven track record in operating model and organisation design at a business unit level.
- Experience partnering with senior leaders/executives and leading business unit organisation design changes.
- Experience in HR practice design, implementation, and leadership.
- Expertise in designing and implementing enterprise-wide solutions that drive commercial impact.
- Understanding of workforce experience and design approaches.
- Experience in product operationalisation and commercialisation across channels.
- Experience in process and systems design, implementation, and enablement.
- Proven ability to guide executives through complex operating model problems/opportunities.
- Experience in leading and coaching others.
- Known for embracing diversity and inclusion, leveraging it to deliver significant business impact.
- Strong commercial judgment and decision-making skills.
- Proven track record in solutioning (people, process, systems).

Preferred Domain Knowledge:
- HR Strategy
- Employee Experience Design & Fulfilment
- Change & Communications
- Talent Acquisition and Attraction
- Learning & Development
- Talent Management
- Operating Model & Organisational Design (expert)
- Strategic Workforce Planning (expert)
- People Analytics
- Human Behavioural Science
- Employee Relations
- Reward & Recognition
- Culture, Leadership & Team Effectiveness (expert)