Head Houseman

Recruiter:

IntelliStaff

Job Ref:

JHB003426/TG

Date posted:

Wednesday, April 16, 2025

Location:

Stellenbosch, South Africa

Salary:

MR Monthly

SUMMARY:
A prestigious 5-star Hotel located on an internationally acclaimed Wine Estate is seeking a reliable, detail-driven, and proactive Head Houseman to lead our housekeeping support operations. As the backbone of our guest experience, the Head Houseman plays a crucial role in maintaining the high standards of cleanliness, presentation, and service that define our luxury offering.

POSITION INFO:
Key Responsibilities:

Oversee and coordinate all houseman duties including room setup, public area maintenance, linen distribution, and guest request fulfilment.
Lead, train, and supervise a small team of housemen, ensuring efficiency, professionalism, and adherence to 5-star standards.
Work closely with the Housekeeping Manager and Room Attendants to ensure smooth daily operations.
Ensure all back-of-house areas are clean, organized, and operating efficiently.
Assist with the setup and breakdown of events, meetings, and VIP room arrangements.
Maintain housekeeping equipment and report maintenance issues promptly.
Support guest services discreetly and effectively, delivering a seamless experience.

Requirements:

Minimum 2–3 years of experience in a housekeeping or hotel operations role, with at least 1 year in a supervisory or team leader position.
Experience in a 4 or 5-star hotel environment essential.
Strong organizational and problem-solving skills.
Hands-on, proactive, and service-oriented approach.
Ability to work flexible hours including weekends and holidays.
Excellent communication skills and a professional appearance.
Physical stamina and attention to detail.

Be part of a team that takes pride in creating flawless experiences for every guest.

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