Head Guide and Lodge Manager

Recruiter:

Bright Search Recruitment (Pty) Ltd

Job Ref:

JHB001151/SJ

Date posted:

Wednesday, February 26, 2025

Location:

Waterberg, South Africa

SUMMARY:

About the Lodge

A prestigious 5-star luxury lodge is looking for an experienced and professional couple to take on the roles of Head Guide & Lodge Anchor. This is a unique opportunity for a dedicated team to contribute to an exclusive hospitality experience, combining expert guiding and seamless lodge operations.

POSITION INFO:

Key Responsibilities

Head Guide Responsibilities

Lead and mentor a team of professional field guides and trackers.
Conduct guided game drives, walking safaris, and immersive wildlife experiences.
Ensure exceptional guest experiences tailored to individual preferences.
Oversee the maintenance and compliance of safari vehicles and equipment.
Uphold high guiding standards, conservation practices, and FGASA compliance.

Lodge Anchor Responsibilities

Support lodge management in daily operations, ensuring exceptional guest experiences.
Assist with hosting, guest relations, and activity coordination.
Oversee front-of-house responsibilities, including check-ins and guest engagement.
Work closely with all departments to maintain seamless service delivery.
Assist with administrative tasks, reservations, and reporting.

Requirements

Head Guide: FGASA Level 2+ (or equivalent), Lead Trails Guide preferred.
Professional Certifications: Valid First Aid, PDP License, ARH, DEAT/THETA registered.
Lodge Anchor: Strong background in luxury hospitality, front-of-house operations, and guest relations.
Minimum three to five years of experience in a luxury lodge setting.
Strong teamwork, communication, and problem-solving skills.
A passion for conservation, exceptional hospitality, and high attention to detail.

Perks & Benefits

Competitive salary package for the couple, including live-in accommodation and meals.
The opportunity to work in a world-class, conservation-focused environment.
Career growth, training, and development opportunities.
A dynamic, team-oriented work environment in a spectacular natural setting.

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