Head: Culture, Change & Transformation

SUMMARY:
To provide strategic and operational leadership in the development, implementation and management of an effective Culture, Change & Transformation strategy as well as related policies aligned to the vision and overall business strategy of ATNS.

POSITION INFO:
Minimum Qualifications

• Post graduate degree in Industrial Psychology/ Sociology/ Psychology or related field.
• Recognized Certificates in Change Management/ Culture or Transformation.

• Minimum 8 years’ experience in designing and implementing culture, change & transformation projects in a highly complex technology environment, 5 of which must have been spent in a managerial level role.

• Acumen
• Integrity
• Collaborative
• Results Driven
• Accountability
• Project Management

• Provides overall leadership and management to the Culture, Change & Transformation function to enable achievement of the SRD&I and ATNS business strategies.
• Develop, implement and articulate the Culture, Change & Transformation strategy and value proposition to the organisation aligned to the SRD&I and business strategies.
• Benchmark service delivery of Culture, Change & Transformation against global best practices.
• Establish Culture, Change & Transformation as a respected function within ATNS.
• Provide specialist advice with regards to Culture, Change & Transformation issues in the organisation.
• Maintain, promote and continuously improve the Culture, Change & Transformation efficiency and related processes.
• Foster all levels of the organization to commit to achieving ATNS’ transformation.
• Articulating levels of commitment needed, assessing commitment, and planning the actions necessary to drive higher levels of commitment from key individuals and groups of ATNS constituents.
• Understand the structural integrity of ATNS sponsorship cascades and relationships within them including processes for extending the reach of sponsorship from the initiating sponsor to all levels of ATNS change targets
• Develop and execute a plan that will drive sponsors and targets to understand, embrace, and institutionalize the desired mindsets and behaviors.
• Periodically assess ATNS’ adaptation capacity and change load. This includes the ability to understand constituencies that will be affected by specific changes; to understand the nature, degree, and timing of that impact; and to share that perspective with those ATNS constituencies in a timely manner so that capacity risk can be mitigated
• Provide a portfolio view of changes and impacts for key ATNS constituencies to create a complete view of the change load for potentially overloaded groups of ATNS change targets.
• Developing a detailed plan for implementing the new system or process based on the needs identified in the business case.
• Coordinate with IT teams to design and develop new systems or processes
• Conduct training sessions for employees on new procedures or programs to ensure that they are able to use them effectively.
• Determining how to allocate resources within the organization to meet project goals and deadlines.
• Develop overall communications strategies and plans to support ATNS’ commitment to its intended future state. This includes a multi-channel portfolio of communications that are delivered over an extended period of time.
• Draft and deliver individual, compelling, consistent communications “events” called for in the communications plan.
• Adapt operational delivery as practically as possible to meet client needs and expectations.
• Ensure effective leadership in the management of operational costs to enable efficient utilisation of financial resources.
• Ensure compliance to the financial policies and procedures applicable in ATNS.
• Lead the planning, reporting and governance of ATNS’ Culture, Change & Transformation
• Custodian of ATNS’ Culture, Change & Transformation Governance Framework, ensuring continuous maturity in project governance, portfolio management and execution.

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