Hardware Operations Specialist (Electronics)

Recruiter:

Sci Tech Placements

Job Ref:

JHB001012/MR

Date posted:

Monday, August 19, 2024

Location:

Johannesburg, South Africa

Salary:

70000 Monthly

SUMMARY:
We are seeking a highly experienced Hardware Operations Specialist with a solid background in hardware product operations, development, or support roles., Benoni

POSITION INFO:
The ideal candidate will possess strong analytical, problem-solving, and conflict resolution skills, as well as executive-level customer service skills.

Responsibilities:
· Address customer queries and provide technical support for hardware products in operations, against predefined product specifications and frameworks.
· Liaise with internal Sales and Support teams, as well as Commercial and Operational teams from the
· customer to align product capabilities with expectation and ensure Support structures cater for unique requirements where applicable.
· Perform analyses and reporting of hardware performance, incident reviews, and customer request feedback.
· Collaborate with the hardware development team to resolve issues and improve products.
· Develop and maintain documentation for hardware products.
· Conduct training sessions for customers and internal teams.
· Monitor and report on hardware product performance.
· Ensure timely resolution of customer issues.
· Provide input on hardware product enhancements based on customer feedback.

Requirements:
· A minimum of 5 years’ experience in a hardware product operations, development, or support role.
· Strong analytical and problem-solving skills.
· Exceptional conflict resolution skills.
· Excellent communication and interpersonal skills.
· Experience with hardware product documentation and training.
· Ability to manage multiple tasks and prioritize effectively.
· Strong customer-focused mindset with a commitment to quality.
· Familiarity with hardware development processes and tools.
· Bachelor’s degree in Engineering, Computer Science, or related technical field.

Similar jobs you might be interested in:

Hardware Operations Specialist (Electronics)
Location: Johannesburg
Salary: 70000 Monthly
We are seeking a highly experienced hardware operations specialist with a solid background in hardware product operations, development, or support roles., Benoni
28 days ago

IT Infrastructure Engineer
Location: Johannesburg
Salary:
Our external client in the Logistics sector is looking for a Senior Infrastructure Engineer (System Engineer) to support their IT infrastructure at their Pomona Offices. The successful candidate would need to showcase a solid background in ITIL processes, Management of operations on virtualized and distributed infrastructures, Management of operations on environment with clustering, replication an...
Today

VDI Stack Monitoring Specialist SNR 2718_2721
Location: Midrand
Salary:
Join Our Team as an VDI Stack Monitoring specialist (Senior)3 year renewable contract on Hybrid model Are you ready to take your IT skills to the next level and be at the forefront of cutting-edge technology? If you're a technical genius with a passion for innovation and a desire to work in a dynamic, fast-paced environment, we've got the perfect opportunity for you!Join Our Team as an VDI St...
14 days ago

Java Development Manager – Permanent – Centurion/Hybrid - R1.4m Per annum
Location: Centurion
Salary: 1 400 000
Java Development Manager – Permanent – Centurion/Hybrid - R1.4m Per annum
6 days ago

IT OPERATIONS MANAGER
Location: Pretoria
Salary: Market related
Manage day-to-day functions of Group IT department. Manage the IT infrastructure.
Today

Management Accountant
Location: Johannesburg
Salary: 700000 Annually
A leading supplier of industrial, retail, and construction tools, offering a wide range of products to businesses and consumers across South Africa is looking for a Management Accountant based in Germiston.
4 days ago

VDI Published Applications (HSA) Lifecycle Specialist (Senior)
Location: Midrand
Salary:
We are seeking a VDI Published Applications (HSA) Lifecycle specialist (Senior) to join our global team. In this role, you will manage and optimize our Virtual Device (VDI) infrastructure, delivering high-performance virtual desktops and apps to clients worldwide. You'll be responsible for maintaining, troubleshooting, and automating operations of both cloud and on-premises VDI platforms. Ideal ca...
4 days ago

Infrastructure Engineer
Location: Johannesburg
Salary: 350 000 Annually
Are you an Infrastructure Engineer looking for your next challenge? A prominent leader in the tech industry is seeking a highly skilled Infrastructure Engineer to join their team. This on-site role offers the opportunity to work in a fast-paced environment, managing critical data centre infrastructure. In this role, you’ll be responsible for designing, implementing, and maintaining a robust ...
4 days ago

IT Team Lead Infrastructure Engineer - JHB North
Location: Johannesburg
Salary: Negotiable
IT Team Lead Infrastructure Engineer
4 days ago

Senior Developer - Jetpark, Boksburg
Location: Boksburg, Gauteng
Salary: Market Related
Senior Developer - Jetpark, Boksburg
4 days ago