HR Specialist

Recruiter:

MSC Cruises

Job Ref:

CPT000111/EC

Date posted:

Thursday, February 6, 2025

Location:

Capetown, South Africa

Salary:

USD Monthly

SUMMARY:
JOB PURPOSE

The HR Specialist supports the HR Director with day-to-day tasks and administration of onboard operations, creating and maintaining a positive working environment for our crew.

POSITION INFO:

KEY RESPONSIBILITIES

Assist HRD with Meet and Start Event and Familiarization briefing for embarking crew
Train and assist crew with Pegalo App
Own the Family&Friends administration process
Weekly inspect crew areas and report to ships command and HRD
Assist with Embarkation and Disembarkation of large groups to ensure they are organized and informative
Support the HRD on Internal Mobility process
Create and manage the wellbeing and engagement activities calendar ensuring our crew is motivated and well taken care of and respect of budget
Organize and manage all crew recognition programs
Maintain all areas for crew wellbeing onboard
Manage onboard crew surveys, MSC People, crew moments, photo sharing
Ensure appliance of Birthday privilege and communicate accordingly together with the list of crew birthdays per cruise
Support the HR Team onboard in the administration and implementation training plans
Partner with HRD/ HOD’s to gain feedback from New Hires regarding first 30-days onboard Buddy Program, Recruitment and Training experience
Ensure that the crew channel works properly and in line with the schedule

QUALIFICATIONS

HR qualification
1-year previous experience in a similar role with Cruise Ship Experience is essential
Excellent written & verbal skills
High interpersonal competencies - Passion for people and their wellbeing
Good knowledge of MS Office, Power Point, Excel, SharePoint.
Fluent in English (B2 level) and any other language is a great advantage

DOCUMENTS REQUIRED

Police Clearance
Passport

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