HR Practitioner (Retail)

SUMMARY:
Our client, a leading retail organization, is seeking an experienced Human Resources Practitioner to support their corporate stores in the Eastern Cape. This generalist HR role will be pivotal in overseeing key HR functions and ensuring the smooth operation of their retail stores.

POSITION INFO:
Key Responsibilities:

• Lead recruitment and selection efforts, including induction and onboarding processes.
• Oversee all HR processes throughout the employment cycle, ensuring compliance with company policies and legislation.
• Effectively manage appointments, transfers, and promotions.
• Handle employee relations, including the implementation of the company code of conduct, managing communication with key stakeholders, and representing the company during CCMA conciliations and arbitrations.
• Provide guidance on industrial relations issues and participate in negotiations and consultations with unions and shop stewards.
• Administer employee benefits and support line management in disciplinary procedures.
• Provide HR support across the operations department.
• Partner with line management to drive performance management processes.
• Promote a positive work culture by facilitating employee engagement, team development, and continuous improvement initiatives.
• Collaborate with the HR team and other stakeholders to meet strategic HR objectives.
• Address staff HR-related inquiries and ensure adherence to company policies and procedures.
• Contribute to HR projects and assist with other departmental tasks as needed.

• A minimum of three years of tertiary education in Human Resources Management.
• Proficiency in MS Office.
• At least 5-7 years of experience in an HR role.
• Essential experience in Industrial Relations (IR) and Recruitment.
• In-depth knowledge of South African Labour legislation.
• Hands-on experience with industrial relations in a unionized environment.
• Experience representing the company at CCMA conciliations and arbitrations is a must.

• Strong leadership and people skills.
• Excellent communication, interpersonal, and problem-solving abilities.
• Analytical mindset with the ability to think strategically.