Graduate Mechanical Engineer (Applications Engineer)

SUMMARY:
-

POSITION INFO:

Qualifications: B.Eng., BSc, or BTEC (National Diploma) in Mechanical Engineering or associated discipline.

Experience: Graduate 

Duties & Responsibilities

• Providing high-quality technical support to clients on queries related to CATIA or other similar 3D Design Software (Fusion 360, Solidworks, Inventor, CREO or similar)  via phone, email, or one-on-one support sessions.

• Building trust and developing strong relationships with clients by demonstrating a clear understanding of their business, processes, and requirements.

• Conducting training sessions for customers on the use of CATIA or other similar 3D Design Software (Fusion 360, Solidworks, Inventor, CREO or similar

• Communicating effectively both internally and externally in a proactive manner.

• Working with sales, operations, and marketing teams to provide consistent and cohesive information to prospects and customers about our products and services. 

• Provide technical guidance and support to clients throughout the integration and implementation 

 • Collaborate with the sales team to contribute to the enhancement and innovation 3d design software

• Should have a good understanding of the principles of PLM

•Must be well presented, articulate, able to identify client requirements, recommend and describe appropriate solutions within our software portfolios, and be comfortable liaising with client representatives at all levels.