German-Speaking Customer Service & Sales Representatives

Recruiter:

RMV Solution

Job Ref:

Van001

Date posted:

Monday, February 17, 2025

Location:

PortElizabeth, South Africa

Salary:

200000

SUMMARY:
Work from Home Call Centre

POSITION INFO:

Join a reputable airline brand across different work areas

Assist passengers with pre- and post-flight travel inquiries in the customer relations department in German and English

Utilize airline reservation systems, handle voice calls in English and German, and potentially engage in written correspondence

Comprehensive paid training on products and systems provided

Daily interaction with international passengers for inquiries and feedback

Expected to achieve specific key performance indicators and maintain high client service standards

Work in a fast-paced and time-critical call center environment

Requirements

Must have native-level fluency in German (both verbal and written skills required)

Only permanent residents or South African ID holders eligible

Strong computer literacy and technical skills

Clean criminal record

Flexible to work in shifts

Previous customer service experience is advantageous

Employment Terms:

Annual Compensation: R200,000 CTC (R16 600 per month)
Full-time, Permanent contract: 40 hours per week with 8-9 hour shifts per day
Operational Hours: 24/7, 365 days a year
- Rotating shifts including weekends and public holidays as needed
- Specific operating hours based on assigned account, to be discussed during interviews
Training: 4 weeks (Fully Paid)
Probation Period: 4 months
Health Insurance Coverage provided by the Company
Fully remote work from home
Equipment requirements:
- Reliable Fibre or ADSL internet connection required at own expense
- UPS solution necessary during power outages (Inverters available for purchase through our clients Cape Town branch or personal solutions accepted)

Similar jobs you might be interested in:

German-Speaking Customer Service & Sales Representatives
Location: Portelizabeth
Salary: 200000
Work from Home Call Centre
5 days ago

Customer Service Coordinator
Location: Port Elizabeth
Salary:
New vacancy is available for a customer service Coordinator for our client in the Chemical Industry based in Port Elizabeth.
16 days ago

Air & Sea freight Customer Service Operator
Location: Uitenhage
Salary: Monthly
Our Client is seeking an Air & Sea freight customer service Operator to build, manage and maintain relationships with a portfolio of customers, providing excellent levels of service consistently. Provide sales support to the Business Development managers in the region to meet and exceed financial targets, facilitate the continued growth of the division, and increase customer retention rate.
44 days ago

Branch Manager
Location: Port Elizabeth
Salary: 35000 Monthly
Client Summary:Our client is a leading independent power provider in South Africa, committed to delivering reliable, sustainable, and affordable energy solutions to homes and businesses. Their mission is to empower South Africans to achieve energy independence through accessible and cost-effective alternative power solutions.Job Purpose:The Branch manager will be responsible for overseeing the ope...
1 day ago

Retail Manager
Location: Port Elizabeth
Salary:
1 day ago

Store Manager
Location: Port Elizabeth
Salary: Monthly
Are you an experienced retail leader with a passion for customer service and driving store performance? Do you thrive in dynamic environments and want to make a real impact? Our client is seeking a motivated and results-driven Store manager to lead a high-performing retail store based in Kabega
2 days ago

Debtors Controller
Location: Port Elizabeth
Salary:
3 days ago

Debtors Controller
Location: Port Elizabeth
Salary:
3 days ago

General Manager
Location: Port Elizabeth
Salary:
3 days ago

Financial Planning Partner Assistant â Port Elizabeth
Location: Port Elizabeth
Salary: Monthly
Our client in the Financial services Industry based in Port Elizabeth is currently looking to employ a Financial Planning Partner Assistant.
4 days ago