German Speaking Consultant

Recruiter:

Call Centre Staffing

Job Ref:

CPT001713/FK

Date posted:

Tuesday, July 23, 2024

Location:

Capetown, South Africa

SUMMARY:
Our client is looking for Client Services Consultants who will be responsible for providing exceptional customer service and travel advice to clients including flight bookings, hotel and rail bookings, car hire, airport parking, visa requirements etc.

POSITION INFO:
Responsibilities:

Providing exceptional customer service and travel advice to clients.
Handling inbound and outbound calls, assisting customers with travel inquiries, booking travel arrangements, and resolving any issues related to travel plans.
Provide quotations to clients based on itineraries.
Offer detailed information and recommendations on airlines.
Address and resolve customer complaints and issues in a timely and professional manner.
Work closely with colleagues and other departments to ensure a high level of customer satisfaction.

Requirements:
2 years International Call Centre Experience
High School Certificate

NB! This job is now closed. You can apply for other jobs by uploading your CV.

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