General Manager Operations (Zambia)

SUMMARY:
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POSITION INFO:

WHO ARE WE: A leading manufacturing business in Africa.

WHO ARE WE LOOKING FOR: A General Manager (Operations) to be based in Zambia who has previously worked within the African market.

WHAT WILL YOU DO:

Directly responsible for developing and executing the internal operational strategies necessary to achieve the goals and objectives of the organisation. The GM will ensure the internal daily planning, implementation, monitoring and management of the organisation to bring better controls and efficiency to reduce wastages.

Directly supervise organisational administrators and staff and will serve a variety of roles and responsibilities when critical positions are vacant.

Manage and coordinate with heads of following functions to execute business strategy and revenue commitments:

• Production and plant operations
• Quality 
• Finance

Responsibilities:

• Develop and implement operational strategies that align with departmental and company goals
• Oversee all aspects of the operations, including production, inventory management, quality control and logistics
• Identify and implement process improvements to drive efficiency and productivity
• Ensure compliance with all safety regulations and quality standards
• Analyse operational data and reports to identify trends and opportunities for improvement
• Build and maintain strong relationships with internal and external stakeholders
• Manage and mitigate operational risks and challenges
• Stay informed of industry trends and best practices
• Evaluate and implement performance indicators for each function to plug revenue/cost leakages and Improve efficiency
• Provide day-to-day operational leadership and guidance to senior management team (functional leaders/heads) and deliver solutions to complex problems by breaking down complicated issues
• Coordinate and manage all day-to-day business operations and administrative decisions for the organisation
• Maximising productivity to ensure daily production targets are met
• Improving efficiency of plant operations while maintaining high quality production standards
• Support MD/COO and Directors with strategic inputs on business growth (current and future) and help define and implement operational policies and procedures
• Works with certain board committees/teams related to operations and helps manage expectations, in order to meet organisational goals
• Executing the strategic plan for the organisation and has on-going strategic conversations and collaboration to MD/COO and Directors with regular data and reporting
• Monitors monthly financial reports to identify revenue/cost leakages and define improvement matrix for establishing control
• Ensure the development of the company’s human capital by selecting qualified candidates and by providing the necessary training and resources
• Responsible for input and developing best practices for Human Resources and related functions listed, but not limited to, HR policies, procedures, documentation, organisation culture, employee accountability, performance measures and evaluations
• Initiates and implements process improvement strategies relating to workflow across functions
• Works with the MD/COO and board in the planning and formulation of the long-term goals of the organisation
• Provides timely, accurate, and complete reports to the MD/COO on agency performance and yields input from him when compiling information
• Ensures all programmes and departments meet the short-term and long-term plans and budgets based on defined business goals and growth objectives as determined by MD/COO

WHAT DO YOU NEED:

• Bachelor’s degree in business administration, perations, or closely related field which will provide knowledge of the principles, practices and administration of FMCG business
• 15+ years or the equivalent in experience of dairy /beverage’s work experience, directly involved with production, operations, business, development, finance, or related area
• Minimum 3 years Africa/ International work experience required
• Established understanding of operations (Sales/Marketing/Production)