General Manager: Operations (Gauteng)

SUMMARY:
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POSITION INFO:

REQUIREMENTS

• An NQF 8 qualification in either Operations Management, Business Management, Supply Chain Management, Engineering or similar
• Minimum of 10 years experience in a warehousing and logistics environment at a senior management level, preferably within the automotive, industrial equipment or manufacturing industries
• Proven track record of exceptional performance in a fast-paced and dynamic working environment 

ESSENTIAL SKILLS

• Business and financial acumen
• Customer centricity
• Relationship building
• Planning and organizing
• Deciding and initiating action
• Delivering results and meeting customer expectations
• Leading and supervising

RESPONSIBILITIES

• Lead a team of Operations Managers responsible for the execution and achievement of multiple clients’ SLA requirements, accounts revenue and cost budget targets, client contract management and client satisfaction within the automotive and industrial equipment industries
• Business performance (service level, revenue, costs, process, quality, safety, people)
• Key client stakeholder management
• Service delivery governance
• Customer relations
• Operations excellence
• Continuous improvement
• People management
• Facilities management