SUMMARY:
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POSITION INFO:
Who We Are
We are a leading FMCG business with a strong footprint across Zambia and Africa, specialising in the manufacturing and distribution of high-quality consumer goods. Our commitment to operational excellence, innovation, and sustainable growth has positioned us as a trusted brand in the industry.
Who We Are Looking For
We are seeking an experienced General Manager - Operations to lead operations for a well-established dairy and beverage business. The ideal candidate must have extensive experience in the dairy industry, with a deep understanding of production processes, supply chain management, and quality control specific to dairy operations. This role requires a results-driven leader with a proven track record in FMCG, particularly in dairy or beverages, who can drive operational efficiency and business growth in a competitive market.
What Will You Do
- Develop and execute operational strategies aligned with business objectives.
- Oversee dairy production, quality control, finance, and plant operations to ensure efficiency and productivity.
- Implement best practices in dairy processing, waste reduction, and cost optimization.
- Ensure compliance with dairy industry regulations, food safety standards, and quality assurance protocols.
- Provide leadership and mentorship to department heads, fostering a high-performance culture.
- Analyze financial reports and operational data to optimize cost structures and revenue generation.
- Collaborate with senior leadership on strategic planning and business growth initiatives.
- Drive efficiency in dairy plant operations, ensuring high-quality production standards.
- Establish and enforce best practices for human capital development, including recruitment, training, and performance management.
- Work closely with executive leadership and board committees to ensure alignment with long-term company goals.
What You Need
- Education: A bachelor’s degree in Business Administration, Operations, or a related field (preferred).
- Experience:
- 15+ years of experience in the dairy industry, specifically in production, operations, business development, and finance within FMCG.
- A minimum of 3 years of international or Africa-based work experience.
- Key Competencies:
- Strong dairy industry expertise, including production processes, food safety, and quality control.
- Business acumen with expertise in sales, operations, and production.
- Proven leadership ability with confidence and executive presence.
- Analytical mindset with problem-solving and decision-making skills.
- Cultural sensitivity and ability to manage diverse teams.
- Adaptability to change and ability to navigate uncertainty.
- Strong negotiation and strategic planning skills.
- Results-driven with attention to detail.
- Ability to work independently and drive outcomes with minimal supervision.
