General Manager Operations

SUMMARY:
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POSITION INFO:

The main purpose of the role in the Organisation is to design and implement the operations strategies and objectives on a consolidated basis across all Group companies, to ensure that the Group reaches its target and operates effectively.

Furthermore, the role oversees the day-to-day functions of the various Operational Divisions across the Group and looks for ways of promoting efficiency and improving profit. A big focus will be on standardising the structures, processes and strategies across all divisions but at the same time being efficient using skills and knowledge of the teams across the divisions.

The general focus of the job is to develop and manage systems and resources within the Group that help achieve its stated goals. It is important to look at the integration of systems, standardisation of processes, structures throughout the different Out of Home Divisions. The successful candidate needs to illustrate how he/she can optimize structures and systems to create efficiencies through innovation and newest technologies. The person needs to be a strategic thinker that has an intimate knowledge of the systems and procedures to effect changes that are meaningful to the business and profitability.

Financial Management: The person must have experience in managing budgets, optimizing budget roll outs, managing assets through an effective system including production, maintenance and media; forecasting and implementation of cost containment strategies or creating efficiencies in the Group.

The candidate must have experience in managing a warehouse or Operations Centre and strategically looking at bringing all outsourced functions to a top of class inhouse team servicing all the different divisions within the Group.

The candidate needs to have experience in terms of Compliance (Health and Safety and other relevant Laws), managing staff from a Human Capital point of view including performance management, disciplinary hearings, training and developing or recruiting the best Operations Team in the Industry.

The candidate must be a leader that can strategically analyse and implement policies, motivate staff and be solutions orientated including resourcefulness. The person also needs to have experience leading a large diversified team extracting the best out of all team members.

The candidate must be resourceful in engaging, negotiating and contracting with suppliers and stakeholders to achieve operational efficiencies throughout the group. This includes the Procurement of suppliers that can deliver high quality services at the best price including meeting the demands of our various divisions and meeting B-BBEE targets.

The role reports to the CFO of the Group, and although based in Johannesburg office, the remit of the role will be across the African continent.

KEY REQUIREMENTS:

1. Set and manage operational goals all Group businesses across all territories in line with the strategic development and growth goals of the organisation.

2. Identify and implement synergies and drive operational economies of scale between various businesses within the Group.

3. Management of appropriate staff on relevant levels as required for implementation of operational strategies including but not limited to training, upskilling, performance management, disciplinary hearings and recruitment of qualified staff. Clearly defined roles and responsibilities required

4. Sourcing, contracting and managing of suppliers and stakeholders continuously to ensure high quality of service and creating efficiencies. Procuring in accordance with the Groups needs in terms of service, price, delivery and B-BBEE targets. Holding suppliers responsible for non-delivery through SLAs. Meeting with all stakeholders regularly to understand needs, operational difficulties and working towards mutual acceptable solutions

5. Identification of any business risks and implementation of systems and controls to mitigate the risks and any possible damage it may cause to the Group in terms of Reputation Fraud, Theft, Negligence. Analyse current structures and processes regularly and make suggested changes to ensure controls are in place to mitigate any risks.

6. Oversee the budgets and expenditures pertaining to operations on a consolidated basis, monitoring, maintaining, forecasting and reporting on these. Develop a detailed maintenance plan and Asset register system 12 months ahead to ensure assets are maintained properly. This includes the overall management of both Static and Digital Inventory

7. Ability to prepare, report and present all necessary reporting to Board & Exco levels on all activities within the operations segment.

8. Implementation of new Integrated IT system taking ownership of the Operational functions including Asset Management, Procurement, Job orders, implementation and closing of jobs.

9. Innovation and implementation of NBD and Concepts to be leader in the Industry from both a Static and Digital point of view.

10. Apply necessary people skills to engage and work in tandem with a diverse team across the key functions of the Group including Finance, Legal, Human Capital, Rights & Development, Sales, and Operations Departments across all the Provantage Group markets.

11. Oversee all operations activities associated with new business developments, such as the allocating of tasks and responsibilities to ensure the opportunities are successfully executed upon within the agreed commercial and strategic parameters.

12. Ensure regulatory compliance & safety across all operational areas across the Group.

Key competencies:

• Strong knowledge & experience of operations within an OOH environment
• Strong commercial & strategic decision making and problem-solving abilities
• Strong understanding of financial principles and procedures
• Strong people development & leadership skills
• Ability to deal with stakeholders on all levels
• Excellent communication and presentation skills
• Ability to influence stakeholders
• Project management and implementation skills
• Conflict management abilities
• Advanced time management and organisational skills
• Ability to work under pressure
• Attention to detail
• Ability to manage, motivate and support staff

Minimum requirements

• Minimum 5 years’ experience in a similar managerial role
• Health and Safety Experience and managing specific risks in OOH.
• BCom (Honours) or similar qualification is essential
• Strong operational, commercial, and new business development skills
• Operations experience in an OOH environment is critical
• Willingness to travel.
• Ability to read, write, and speak English

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