General Manager Operations

SUMMARY:
Our client is looking for a highly skilled, motivated and dedicated General Manager: Operations who would like to be part of the team. 

Purpose of the job: 

To lead the company alongside the Chief Executive Officer, taking the business forward by leveraging their experience and expertise. In addition, the incumbent shall act as a bridge between the executive team and other employees. Whilst building the company operational strategy. The General Manager Operations coordinate company operations. Making sure Finance and Distribution, Stakeholder and Membership, Licensing departments, Information systems and Legal departments a guided to achieve their goals.

POSITION INFO:

Key Responsibilities  include but not limited to the following:

Optimising operational cababilities

• Analyse every department to identify areas of improvement for increasing productivity.
• Mentor the licensing team in licensing best practices.
• Manage licensing and distribution initiatives.
• Provide guidance on licensing negotiations.
• Employ strategies that safeguard, correct and UpToDate Membership and works information.
• Ensure membership information and works are integrated into SUISA and CisNet resulting in creation of IPI and ISWC codes
• Provide strategies to increase frequency, accuracy and quantity of royalty distributions
• Implement, monitor and evaluate improvements relating to data processing and member statements by deploying new technologies and streamlining processes.
• Provide fit for purpose reports to assist the CEO and the Board in their decision-making processes
• Assist in the formulation and implementation of the operational budget

• Create and manage the inventory of current operational policies and practices in line  ith the company culture and vision
• Recommend workable changes in line with the relevant legislations and best practice.
• Make sure the company reports an unqualified audit.

• In agreement with the Chief Executive Officer, create a succession plan and implement human capital development
• strategies and training where necessary.
• Provide guidance to operational staff on a continuous basis.
• Management of organizational performance against strategic objectives.
• Respond to staff requirements for assistance in the shortest possible time. Reduce staff reliance on you by delegating and upskilling them in their area of operation.
• create consensus, resolve disputes, bring people together, and build collaboration between teams

• Prepare for the AGM of members in accordance with the MOI
• Make sure company adheres to all statutory requirements and complies to all legislation

• Members (Publishers and composers)
• Government (CIPC, DTI and DAC, DOC and other governmental departments)
• Bilateral agreements with other societies.
• Media

• Relevant Bachelor's degree.
• LLB/LLM with a specialisation in copyright will be an added advantage
• 5 to 10 years managerial experience in Music Publishing, collective management of copyright and related rights, operations or business development.
• Demonstrated skill in project management and time management.
• Understanding of music business processes, departments and goals
• Excellent communication skills
• Expectional client relations management and people management skills
• Demonstrated leadership ability
• Solution orientated, and demonstrates a knack for decision-making to efficiently face challenges
• Expertise in project management, self-management, and other management tools.

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