General Manager - Food, Beverage and Hospitality

SUMMARY:
Our client, renowned for exceptional hospitality and culinary experiences is currently looking for a seasoned General Manager with a passion for Food and Beverage hospitality to oversee their Food and Beverage operation in Addo, Eastern Cape.

POSITION INFO:
Job Title: General Manager - Food, Beverage and Hospitality)

Location: Addo, Eastern Cape

Job Description:

We're looking for a seasoned General Manager with a passion for Food and Beverage hospitality to oversee the lodge Food and Beverage operation. The successful candidate will have a proven track record of managing a team, driving revenue growth, and maintaining exceptional customer satisfaction levels.


Minimum Qualification Requirements:

• Minimum 5 year’s experience in a Food & Beverage managerial role with some rooms experience within a lodge
  
• Strong understanding of food and beverage operations
• Relevant qualifications in Hospitality Management or related field
• Fluent in English, both verbal and written, good communication skills
• Professional appearance
• Valid driver’s license
• 100% Guest focused
• Excellent organizational and administrative skills
• Strong attention to detail and able prioritise effectively
• Train and deliver world class international service standard

• MS Office Suite
• TallOrder and Nightsbridge (Would be advantageous)

• Oversee all food and beverage operations to ensure quality and consistency, including the kitchen
• Work with the head chef to maintain food quality and presentation, ensuring all meals are checked and recipes are followed
• Manage inventory, ordering, and budgeting to maximize profitability.
• Set par levels for all stock, control operational costs and identify measures to cut waste
• Develop and maintain high standards for service and customer experience in a fine dining environment
• Train food and beverage team to deliver outstanding service
• Ensure compliance with health and safety regulations in all areas of the lodge
• Handle guest inquiries, complaints, and feedback professionally and efficiently
• Oversee and assist other departments in the lodge to ensure seamless guest experiences

1. Follow the link to our jobseeker’s page - for the job title.
2. Click apply to submit your CV.