General Manager (B2B Division) Gauteng

SUMMARY:
We are looking for an experienced General Manager to join our growing B2B division. You will drive initiatives to increase profitability by managing staff, systems, and technologies, ensuring alignment with business objectives set by the Executives.

POSITION INFO:

Key Responsibilities:

• Holistic team management and development
• Operations management within the division, aligning with Executive strategy
• Product management, ensuring market focus and brand cohesion
• Business Development to enhance division profitability
• Resource management within approved budgets
• Ensuring systems integrity and scalable design
• Strategy coordination with Executives and implementation within the division
• Compliance monitoring (legal and regulatory)
• HR management in line with company policies
• Effective communication with Executives for shareholder and Board feedback
• Key client management and relationship building

Direct Reports:

• Marketing Team
• Sales Team
• Development Team
• Business Analyst Team
• Production and Quality Assurance Team

Minimum Education (Essential):

• Industrial Engineering BEng Degree or Similar

Minimum Education (Desirable):

• Business Management, Project Management, or similar

Minimum Experience:

• 10 years in operations management and business analysis in a technological, SaaS, HaaS, or systems-based company
• Experience in go-to-market strategy development and implementation
• Commercialization of technology
• International expansion

Essential Skills and Knowledge:

• Operations management
• Team management and culture
• Technical skills to lead the development strategy for a systems team
• Process design and optimization
• Waterfall project management methodology
• Financial management (budgets, forecasts)
• Strategic development and forward planning
• Ability to manage multiple projects/products concurrently
• Business development and revenue growth planning

Desirable Skills and Knowledge:

• Customer engagement (UI/UX, post-market surveillance)
• Analytics and data analysis
• Compliance audits (ISO certification or similar)
• Key client management
• Technical expertise in systems and technology

Division & Team Management (40%):

• Ensure team performance and development
• Manage team’s budget and track actuals
• Foster effective team communication and adherence to company policies
• Maintain confidentiality in HR and executive decisions

Operational & Financial Management (30%):

• Oversee division operations for continuous improvement
• Ensure timely delivery and quality of division offerings
• Manage key client relationships and oversee division investments
• Drive data analytics implementation

Strategic Management (20%):

• Develop strategic plans based on industry trends and financial opportunities
• Lead key strategic projects combining B2B and B2C capabilities
• Maintain company image and enforce ethical practices

QMS Management (10%):

• Ensure product compliance with quality objectives and regulatory requirements
• Drive certification and regulatory compliance with internal and external audits

If you meet the qualifications and are ready to take on a leadership role in a dynamic and growing division, we would love to hear from you. Please send your CV to